Franciscan Missionaries of Our Lady Health System

About Franciscan Missionaries of Our Lady Health System

Under the supervision of the Revenue Cycle Director, the Manager Revenue Cycle is responsible for the overall management, organization, and productivity of department operations. Basic responsibilities include performing Access Management activities, working escalated problem patient accounts, preparing payrolls, hiring and training of staff, reporting on department metrics, implementing quality assurance initiatives, and the achievement of short and long-term goals. The Manager should remain in full compliance with all departmental, institutional, and regulatory policies and procedures at all times. Job Duties Work with the Revenue Cycle Director to develop short- and long-term goals for the department which align with the Finance Departments and the FMOLHS overarching principles and goals Develop action plans and track towards successful implementation through monitored milestone achievement Implement quality improvement initiatives geared at improving customer satisfaction and achieving goals and principles Spearhead internal projects through scoping, planning, testing, implementing, and monitoring activities as assigned by the Revenue Cycle Director Identify and work to resolve escalated team and department issues by collaborating with appropriate internal and external point persons to initiate and orchestrate required changes Appropriately document work items in progress and initiate administrative change (i.e. policies and procedures) Attend internal meetings and collaborate with other managers, the Revenue Cycle Director, other department senior administrators, and outside third parties/vendors as needed; Serve on committees as appropriate Ensure the successful management of daily team operations; Hold self and others accountable for performance Monitor and report to the Director on team performance metrics and ensure the team is managed toward leading industry practice benchmarks by team supervisors Conduct regular team and departmental (in conjunction with the Director) meetings for purposes of education, goal monitoring, and feedback inquiries; Submit timely minutes of meeting to the Revenue Cycle Director Establish and communicate staff performance standards (quantitative and qualitative) for each individuals job function, monitoring productivity and quality indicators to meet departmental standards; Develop staff appraisals in accordance with FMOLHS policies and productivity metrics; Submit appraisal copies to the Revenue Cycle Director and Human Resources for internal records Minimum Job Requirements Bachelor's Degree + 3 years supervisory experience OR 4 years professional-level experience/6 years paraprofessional experience (in lieu of degree)+ 3 years supervisory experience OR Master's Degree + 2 years supervisory experience. Supervisory experience must be in patient registration, large physician group practice, financial counseling or patient accounting in a healthcare setting. Education Requirement Bachelor's Degree or 6 years’ experience Location: Our Lady of the Angels · 41OLA8221 BUS OFFICE/PATIENT Schedule: Full-time, DAYS, 8:30AM - 5PM

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 251 - 500

Revenue: 5 - 25 million (USD)

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Job Ads found: 1867

Job Ads per Month: 38.9

Hiring Locations: 10

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