Forestry Commission England

About Forestry Commission England

Purpose of the job Effectively administer Regulatory and Legacy scheme processes in accordance with FC procedures. Comply with paying agency and EU rules. Work with peers, area staff and the woodland sector to ensure high quality customer service and coordinated delivery of FC targets. Responsibilities Key work areas Ensure effective handling of administrative aspects of Regulations and Legacy scheme activity follow FC guidelines, processes and procedures and comply with legislation, scheme rules, paying agency, EU and internal audit requirements. Follow financial controls which are in place. Provide effective case management after contract/licence approval – claim management, case closure, amendments, remote inspection, case review and closure by following national instructions. Provide Regulations and Legacy customer service function for above activities, giving verbal and written advice and communication to customers. All administration to be carried out in accordance with customer service/citizens charter standards. Liaison with area staff (particularly Woodland Officers) on technical issues and queries involving direct liaison with the customer e.g. inspections. Deal with public enquiries, passing to area or other appropriate FC staff where necessary. Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Changing and Improving Communicating and Influencing Working Together Technical skills We'll assess you against these technical skills during the selection process: A minimum of 5 GCSEs/Standard Grades or equivalent (pass mark of A-C or equivalent) including English (English Language) and Maths and/or significant experience working in an administrative post. Benefits Benefits Pensions Civil Service pension schemes will be available for successful candidates. Benefits An environment with flexible working options Free car parking 25 days annual leave plus public and privilege holidays - pro-rata for part time

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Company Type: Government

Company Size: 51 - 250

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Job Ads found: 170

Job Ads per Month: 3.3

Hiring Locations: 13

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