First Nations Health Authority

About First Nations Health Authority

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative and dedicated team members and leaders. The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes. JOIN OUR HISTORIC JOURNEY At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change. Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals? Position Summary Under the general direction of the Clinical Project Director, Clinical eHealth Initiatives, establishes, integrates and implements innovative models of eHealth and Primary Care education and training initiatives for First Nations communities. Delivers and reports on all eHealth and Primary Care training, education and development programs for First Nations communities and service providers. Provides coaching and mentoring to all health care staff within the organization, First Nations Service organizations and at the community level. Responsibilities Designs, implements education sessions, facilitates the change management of FNHA community clinical information systems to enable new innovative models of care that results in the integration of all First Nations community eHealth/ Primary Care initiatives, as well as across the continuum of care including Regional Health Authority partners Provides education, training and oversight to ensure that all First Nations communities and organizations related healthcare staff are enabled and supported with the technologies, information and training required to deliver safe and effective healthcare programs through eHealth/Primary Care technologies Collaborates with the UBC Learning Circle to identify and coordinate education and training webinars for First Nation communities, FNHA staff, First Nations Health Directors Association and partners on key areas of health and wellness in relation to ehealth Collaborates with senior management teams, healthcare providers, programs, regional directors, community health staff and health directors, and other stakeholders to maintain current and expansion of future eHealth/Primary Care initiatives across all First Nations communities. Assists and supports seamless mapping, matching and integration of services Actively supports and assists the successful development, implementation and mapping and matching of appropriate eHealth/Primary Care needs and technologies (Virtual Care, EMR, Panorama, Identity Management, etc.) in all FNHA communities and their healthcare service delivery models through the delivery and implementation of innovative education models Cultivates opportunities to engage and foster care provider-community relationships with the FNHA and external partners by working with providers, stakeholders and communities to identify service level needs and appropriately map and match services as per the referral patterns in the province. Provides clinical training subject matter expertise at all stages of the initiative life cycle, including, translating clinical requirements, developing training content, facilitating and implementing training programs and contributing to training project planning and training schedules. Develops training content based on evidence based practice, current methods, or as directed by management and individual community needs Works closely with First Nations communities and relevant healthcare teams, providers and programs to develop and support the use of eHealth/Primary Care technologies by providing coaching and mentorship to ensure meaningful use within the practice setting Performs other related duties Qualifications Education Bachelor’s degree in health sciences or other related fields, plus 5-7 years of relevant work experience or equivalent combination of education and experience Relevant professional development in areas of eHealth, process improvement, change management, and group facilitation Experience Recent, relevant and significant experience working in a healthcare environment (usually acquired over a period of 5-7 years) Recent, relevant and significant experience in acute care planning, delivering, and managing clinical operations and/or clinical systems facilitation (usually acquired over a period of 3-5 years) Experience in project management, strategic planning, and patient and community engagement Experience in existing Regional Authority and First Nation community eHealth processes, workflows, referral patterns, program delivery methods, and IMIT systems and infrastructure Experience developing and implementing community-care and provider based clinical readiness and needs assessments Experience defining appropriate eHealth needs, mapping and matching appropriate services and technologies with community and provider needs Knowledge, Skills & Attributes Knowledge Knowledge of clinical health care practice, education and program planning, development, implementation and evaluation Competencies Awareness - Thorough knowledge of the current First Nations health governance landscape in BC Leadership –Influencing, motivating, and inspiring others through direct and indirect means to accomplish organizational objectives including people and partnership development in a manner consistent with the 7 Directives, Shared Values, and Wellness Operating Principles. Able to champion change, in partnership with others, by living the First Nations perspective of health and wellness. Decision making - Uses sound judgment to make good decisions based on information gathered and analyzed. Considers all pertinent facts and alternatives before deciding on the most appropriate action. Commits to decision. Problem solving - Analyzes problem by gathering and organizing all relevant information. Identifies cause and effect relationships. Comes up with appropriate solutions with minimal supervision. Teamwork/collaboration – Strong interpersonal skills. Interacts with people effectively. Able and willing to share and receive information. Collaborates within the group and across groups. Supports group decisions. Puts group goals ahead of own goals. Adaptability - Adapts to changing work environments, work priorities and organizational needs. Able to effectively deal with change and diverse people. Planning/Organizing – Proactively plans and organizes tasks and work responsibilities to achieve objectives. Sets priorities and schedules activities. Allocates and uses resources properly. Work standards - Sets and maintains high professional and performance standards. Pays close attention to detail, accuracy, quality and ensures follow through. Motivation - Displays energy and enthusiasm in approaching the job. Commits to putting in additional effort. Maintains high level of productivity. Self-directed. Initiative - Takes action to influence events. Generates ideas for improvement, takes advantage of opportunities, suggests innovations, does more than required. Integrity - Shares complete and accurate information. Maintains confidentiality of highly sensitive information. Adheres to organizational policies and procedures. Meets own commitments. Reliability - Takes personal responsibility for job performance. Completes work in a timely and consistent manner. Sticks to commitments and reports back on status of assigned tasks. Communication - Strong written and oral communication skills. Expresses ideas succinctly and effectively. Organizes and delivers information appropriately. Listens actively. Stress tolerance - Displays emotional resilience and the ability to withstand pressure on an on-going basis. Deals with difficult situations while maintaining performance and professionalism. Seeks support from others when necessary. Uses appropriate coping techniques. Diversity The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis). What you can Expect from Us Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program. Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting. Closing Statement Please note that only those applicants shortlisted will be contacted. If you do not hear from us about this position, please accept our sincere appreciation for your interest in FNHA! For more information about us, please visit: www.fnha.ca/about/work-with-us If you have any inquiries or issues please contact FNHA Recruitment at [email removed] or 1-844-699-3186.

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Company Type: Non-profit Organisation

Company Size: 501 - 1000

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