Fairfield by Marriott

About Fairfield by Marriott

Why Work For Marriott Hotels? As a part of Marriott Hotels, you’ll have access to an amazing medical and dental benefits plan and discounts at hotels around the world. We’re a company that believes in the talent of our associates, and invests in helping them learn and grow in their career. Most important, you’ll be a part of a team of talented and dedicated hospitality enthusiasts who are dedicated to providing a great service to each guest so they feel welcome, comfortable, and free to be themselves. Position: Front Office Manager Location: Fairfield by Marriott, Salmon Arm, BC (Opening Spring 2020) Department: Hotel Operations Overview This position is responsible in the effective and efficient operation of the Front Office/Guest Services Department- ensuring the highest level of guest service is provided by consistently exceeding guest expectations and maximizing potential revenue, ensuring results are achieved in accordance with objectives, performance and quality standards established by the Company. This position reports to the Hotel General Manager. Responsibilities Manage and schedule Front Office management. Staff, budget, project, and P&L management. Improving Front Office operations in order to increase guest satisfaction, revenue and decreased costs. Assist with administrative support as necessary to meet company standards. Qualifications Post-Secondary education in a related field or the equivalent in education and experience Knowledgeable with Microsoft Word, Excel and Outlook Ability to lead/supervise a large team of front desk staff Sets high priorities/standards and demonstrates urgency to achieve critical goals and objectives Approachable and establishes immediate credibility with guests and staff - leads all staff by example Develops all staff to the best of their personal capabilities and directs staff in an efficient and forthright manner Demonstrate personal involvement and supervision to ensure the workplace is safe for all guests and staff Demonstrate knowledge and conversational ability to train staff to effortlessly provide exceptional guest experiences Outstanding attention to detail - both personal grooming/appearance and in properly ensuring staff appearance standards are maintained at all times Ability to work all shifts including days/evenings/weekends and holidays Job Type: Full-time

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 23)

Headquarters

Loading map...

Company Info

Job Ad Metrics

Job Ads found: 305

Job Ads per Month: 9.5

Hiring Locations: 23

Data Info