Exponential-e

About Exponential-e

Follow processes to ensure the smooth provisioning of Exponential-e products and services Key responsibilities for this job: Provisioning of sales orders through to handover to the technical team Communicating precise and accurate information to customers regarding sales orders Maintaining the relationship with customers and suppliers by communicating precise and accurate information regarding sales orders Informing customers of the details of their set-up and keep them continually updated on the progress and possible setbacks whilst maintaining professionalism and high standards of client care Arranging access appointments and requests for third party engineers Implementing fibre and copper circuits through direct customer contact and communication with suppliers Updating internal databases as required Liaising with different areas in the business General day-to-day provisioning duties Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member Knowledge and experience required: Significant customer service experience Candidates should be numerate, literate, have good IT skills along with an organised and methodical approach to work Responsible and willing to take ownership of projects Well organised and self motivated team player Effective communication skills and an excellent telephone manner A strong attention to detail and a task finisher Experience working for an ISP or telecommunications provider would be preferable but not essential

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 15)

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Company Info

Legal Form: Ltd

Company Type: Private

Company Size: 51 - 250

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 842

Job Ads per Month: 18.3

Hiring Locations: 15

Data Info