Epicenter Technologies

About Epicenter Technologies

Job Summary Customer Representative Associate (Voice Process) Excellent communication skills Mandatory. Rotational shift 5 days working Salary between 15,000/-to 25,000/- Responsibilities and Duties Responsible for efficient dealing of complaints to completion and enabling satisfaction of customer Responsible for monitoring call tracking for responses from administrative team so call returns are done in a timely fashion The candidate should be competent in both oral and written communication in English Contact Person- Sushmita Roy / 8805477839 Job Type: Full-time Experience: total work: 1 year (Preferred) Education: Higher Secondary(12th Pass) (Preferred) Benefits: Provident fund (PF) Benefits provided: Incentive on reaching sales target Cab provided Training provided: Yes - Training provided Industry: Customer Service Job Duties: Answer incoming customer inquiries Collaborate with management teams to stay updated on new products, services, and policies Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 1001 - 5000

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 140

Job Ads per Month: 3.7

Hiring Locations: 4

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