Educators Credit Union

About Educators Credit Union

We want you to be part of the opening of our brand NEW Mukwonago branch! Opportunity begins here within the role of a Universal Employee. APPLY NOW and learn more about our new Mukwonago branch and how you can join the ECU family! The Universal Employee assists new and existing members, in person and on the telephone, with all their financial needs, including teller transactions, member services, and loans. Duties will include opening and closing various types of accounts, processing transactions, resolving account problems, as well as providing assistance and information regarding all products and services of the Credit Union. Performs all teller functions, including deposits, withdrawal and loan payments, cashier's checks, and transfers. Post transactions to member accounts and maintain member records. Balance cash drawer and daily transactions ensuring accuracy. Greet members, in person and on the telephone while providing them with routine information concerning services. Assists members with opening and closing accounts, completing payroll deductions, direct transfers and direct deposit authorizations, answers questions about products and services and resolves problems. Perform account and file maintenance, check orders, wire transfers and all other aspects of service to our members. Actively promote marketing campaigns. Identify opportunities to Educate and Advise and identify product referral opportunities. Interview members receive loan applications and process new loans. Educate and advise members to make informed decisions about their accounts to ensure our members are meeting their financial goals. Ensure that the member information is accurate and current. Answer the phone queue to assist members on the phone, as well as in person. Perform other job related duties as assigned. Required Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Understanding of Credit Union operations. Communicates information and ideas in speaking so others will understand. Job Type: Full-time Experience: customer service: 1 year (Required) Education: High school or equivalent (Required) Work authorization: United States (Required) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Paid time off Parental leave Tuition reimbursement

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