Diversey

About Diversey

The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills, as well as an in-depth knowledge of laws and policies related to debt collection and basic accounting skills. The job will require notifying customers of delinquent accounts by mail, telephone, or personal visit to solicit payment on a daily basis. Duties include receiving payment and posting amount to customer's account; preparing statements; communicating and escalating on timely manner; preparing and maintaining necessary documentation for legal filing; updating the collection report and status of accounts on a day to day basis. PRIMARY RESPONSIBILITIES: 1. Receive payments and post amounts paid to customer accounts. 2. Locate and monitor overdue accounts, using computers and a variety of automated systems ERP (FOCUS). 3. Prepare customers Statement of Account and communicate with the customers on timely manner and follow up for overdue amounts payment. 4. Record information about financial status of customers and status of collection efforts, and update reports on daily basis. 5. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment on a daily basis. 6. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. 7. Reconcile customer accounts and identify differences and disputes, communicate and escalate with the proper / concerned department. 8. Advise customers of necessary actions and strategies for debt repayment. 9. Persuade customers to pay amounts due on credit accounts, damage claims, or non payable checks, or to return merchandise. 10. Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports. 11. Perform various administrative functions for assigned accounts, such as recording address changes in case of change in business, location or contact details 12. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations 13. Prepare documentation for accounts that need to be escalated for the Legal department ADDITIONAL RESPONSIBILITIES: 1. Searching of Invoices and deliver them personally in case the customers has different delivery site as against the goods to be delivered. 2. Locating the main contact person in case of major accounts or problematic accounts where the accounts collector have to go an extra mile to get in touch with the right person, explain to him the case of the concerned payment due and get an assurance of the payment within the time said credit terms. 3. Liaising/ Coordinating with the Sales staff in case there are any variations in the prices of goods invoiced v/s the amount agreed in the contract, which may hamper the payment terms and conditions. KNOWLEDGE AND SKILL REQUIREMENT: 1. Graduate/ Diploma in Accounts, added Certification in Accounts will be preferred 2. Knowledge of the accounting procedure along with the right experience in accounts and bill collecting 3. The job demands good time management skills, accounting skills, persuasive skills 4. Work independently with minimum supervision 5. Good soft and computer skills and basic knowledge for Microsoft applications 6. Flexibility in work schedule 7. Bilingual speaker (English & Arabic) preferred 8. Transferable Iqama for expats working in Saudi Arabia WORK CONDITIONS: Conducive work/ office environment

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Company Info

Legal Form: AG

Company Type: Public

Company Size: 5001 - 10000

Revenue: 1 - 5 million (USD)

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Job Ads found: 2395

Job Ads per Month: 49.9

Hiring Locations: 113

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