Discover Canada Tours

About Discover Canada Tours

Discover Canada Tours was founded in 2005 by Clint Drdul and Stacey Thorson. The original focus of the company was based on the essence of enabling ESL students to experience the beauty and magic that is Western Canada. Since then, the company has grown into becoming the leading tour operator in the Lower Mainland leading adventures into the Rocky Mountains. In addition to the Rocky Mountains, we also have tours along the coastal regions of BC, Whistler, Victoria, Tofino, and Seattle. Job Description: Reporting to the Operations Manager, the Fleet & Transportation Coordinator will be primarily responsible for ensuring our fleet is well maintained, high utilization and well-trained drivers. The fleet & logistics coordinator will also manage our outsourced transportation reservations and will assist the Tour Guide & Departures coordinator with driver recruitment, driver training, and weekend on-call duties. Specific duties may include but are not limited to: Fleet Operations Organize and keep up-to-date all required fleet documentation & permits; Including: Commercial Vehicle Inspections, Insurance, PTB Certification, DOT Update,repair logs,fuel logs Maintain and inspect driver logs through Big Road /Fleet Complete ELD log monitoring, as well as enforcing rules with drivers. Oversee Maintenance of the fleet including Scheduling CVIP inspections Scheduling bi annual driver check ups Regular service (on schedule) Repairing or arranging repairs on vehicles to keep them in safe service. Cleaning - ensuring guides are cleaning vehicles and that the outsourced cleaning is conducted regularly. This included ensuring vehicles are sufficiently cleaned before tours. Respond to charter inquiries with quotes (transportation only) and dispatching of buses and drivers. Includes client & customer service. Organize e-documentation and hard copy filing of all things fleet & driver guide related. Have ability to assess and do minor repairs and maintenance (mechanical abilities an asset) Logistics Organize our fleet and drivers according to the on-going and custom tours schedules, ensuring that they aren’t overbooked and being utilized as much as possible Manage our outsourced transportation reservations with suppliers including Charter Bus Lines, Universal Coach Lines, Wilson’s, Third Wave, etc. Identify when our buses will be used for trips that we previously planned on using a charter bus for and ensure the charter buses are cancelled in time according to cancelation policies Ensure charter bus companies have the driver itineraries and all information including spot times, etc. are accurate Review new tour / custom tour itineraries to ensure they comply with driver hours Tour Supplies & Groceries - Shopping for food required for some tours & BBQs, and other suppliers and/or equipment or ensuring it is taken care of Ferry reservations - ensure the unused ferry reservations are released within the allowed time frame Tour logistics – assist with itineraries, passenger lists, activity reservations, meal reservations, etc. as needed or assigned. Operations Administration - From time to time you will be required to take care of administrative operational duties as assigned by the operations manager. You will also be required from to keep all operational documents required for a successful summer/winter up to date. These include but are not limited to the Master trip list, comprehensive, emergency log, guide schedule, ferry booking sheet, guide phones, etc etc Driver Guide and Driver HR Assist the Tour Guide & Departures coordinator with the recruitment, training, and evaluation of driver guides and driver. assist with all aspects of driver guide and driver training. assist with maintaining driver guide and driver records. assist in improving existing driver guide training assist with scheduling when required Conduct on-going driver training Assist in ensuring we have forecasted and recruited enough guides for the summer seasonTour Guiding / Driving – From time to time, you will also be expected to guide and/or drive groups on tours and excursions particularly in emergency situations

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Company Type: Private

Company Size: 51 - 250

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Job Ads found: 124

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