Dexcom

About Dexcom

About Dexcom Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes - while empowering our community to take control of diabetes. Summary The primary purpose of the Diabetes Account Manager position is: To drive recommendations and use of Dexcom products in the Diabetes Market (largely untapped MDI market) by providing support services and solutions to HCPs (85% time spent in combination with market access) To secure Market Access and drive funding by working with local and national procurement To provide training and in-servicing of Dexcom products and ancillaries to relevant HCPs in innovative ways (10-15% time maximum) Increase the Dexcom market share (sensor sales) and hit territory target in line with company expectations utilising the services and support from across the company in accordance with the Dexcom values and culture Maximise strategic partnership with other companies to maximize sales for standalone product. To manage the territory for Dexcom, splitting time according to customer and business needs To strengthen field-based leadership by providing mentoring and coaching to new starts and existing Diabetes Account Managers Essential Functions/ Major Responsibilities: Customer, Patient & Industry Knowledge Maintain an up-to-date understanding of the Dexcom/Diabetes customer’s industries, market conditions and trends, healthcare regulations and competitor activities Maintain an understanding of all the Dexcom customer types, segments and the patient’s experience (including unmet needs, drivers and barriers) As appropriate, utilise technology to efficiently & effectively identify trends and target activity within your territory to support sales growth Foster a mutually beneficial working relationship with all Dexcom Account Managers, the wider sales management team, and key customers on your territory Ensure you have an up to date understanding of procurement process within local HSE Areas Therapy Area & Product Knowledge Maintain comprehensive, accurate and up-to-date Dexcom product knowledge, as well as a thorough understanding of diabetes. Undertaking and regularly passing clinical and product knowledge assessments Implement marketing initiatives throughout customer base according to company priorities/strategy and customer needs; including the launching of new products and services Clearly differentiate between Dexcom products, services and applications against competitor brands and product lines Business Planning & Administration Prioritise & execute cycle and Quarterly objectives Analyse territory level market share and other appropriate sales data to optimise efficiency to consistently meet or exceed goals and objectives Utilise selling tools in customer interactions to maximise selling effectiveness and increase customer understanding Ensure correct and up-to-date information is communicated to customers All call reporting to be complete and within specified deadlines Provide feedback on the use, effectiveness and areas for improvement of all selling tools Territory & Account Management Seek & develop projects to enhance delivery of holistic Dexcom strategy within territory Work on Market Access with Sales Manager to define and target key accounts within territory, including identifying all account stakeholders, decision makers and influencers Manage relevant parts of any tendering process with support of Sales Manager & Country Manager Be an active member of the Dexcom team, working with Sales Manager, Country Manager, training and clinical and other colleagues, to achieve key account objectives Understand & align specific territory activities with objectives and strategic pillars for Dexcom UK & Ireland Selling Prepare call plans and call objectives appropriate to the customer’s segment and specific needs Connect and engage with customers, in individual and group set-ups, to help customer’s to discover, clarify and verbalise their needs and those of their patients, and identify gaps Act as a reliable resource for information on how Dexcom products and services can meet expressed and uncovered needs As appropriate, utilise the Dexcom sales process with each site to identify priority opportunities and to capture progress to date. Drive recommendations of Dexcom products across territory to achieve growth targets. Work within Dexcom Standard Operating Procedures Consult with Sales Manager on performance vs. Dexcom Standard Operating Procedures As appropriate, utilise technology to efficiently & effectively identify trends and target activity within your territory to support sales growth Administration Complete daily, weekly and monthly administrations as required Maintain the CRM system as directed by Sales Manager Complete monthly expenses in timely fashion Ensure all internal training courses/regulatory requirements are completed as directed Budget Management & Project Investment Management of personal budget for territory Building the case for ad hoc projects within the territory Team Work & Best Practice Maintain excellent communication across the sales team via telephone, email and face–to-face contacts in order to utilise the team’s resources and experiences to maximize business potential Attend all Regional, National and European sales meetings and internal meetings as required Dexcom Responsibilities and Regulatory Compliance Demonstrate honesty and ethical behavior in all areas of responsibility Be the face of Dexcom and act as a role model for the Dexcom Credo values in all aspects of your day-to-day work, both internally and externally Champion ethical standards and adhere to Dexcom Health Care Business Integrity (HCBI) and regulatory guidance at all times Policies & Procedures, Health & Safety and Safe Fleet Adhere to all relevant company policies and procedures Maintain a thorough understanding of your personal health and safety responsibilities Adhere to all aspects of company Safe Fleet policy. Report all incidents, accidents and driving convictions to the appropriate manager Essential Experience: 3 years of diabetes or equivalent sales experience with a proven track record for achieving targets and delivering success Consistent role model who demonstrates leadership behaviours at all times Proven track record of success of selling within the healthcare environment Sound experience of analyzing data – collates, organizes and interprets data in order to provide clear and comprehensible information to manage a territory Previous mentoring and coaching experience is preferred Essential Qualifications: A-level standard Full driving licence (with no more than 3-points) Sales competency or selling skills training Life Sciences/Business Degree is preferred Relevant professional qualification(s) preferred Essential Knowledge: Strong commercial selling skills Competent user of a variety of computer software packages, including: MS Word, MS Outlook, MS Excel, and MS PowerPoint Understanding of CRM systems Experience of the Ireland Type 1 market is preferred Knowledge of diabetes is preferred In-depth understanding of the HSE is preferred Travel required: Approximately 70% daily travel in region What you get Rewarding position with a company still in its early stages in Europe. Based in Edinburgh, Scotland. An open minded, innovative work environment with engaging colleagues. Attractive remuneration package including other benefits such as discretionary bonus scheme, group personal pension plan, group life and income protection, private medical insurance and childcare voucher scheme. We welcome applications from, and actively seek to recruit disabled people. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 69)

Headquarters

Loading map...

Company Info

Legal Form: Inc

Company Type: Public

Company Size: 5001 - 10000

Revenue: 1 - 5 billion (USD)

Job Ad Metrics

Job Ads found: 7902

Job Ads per Month: 164.6

Hiring Locations: 69

Data Info