Department of Human Services

About Department of Human Services

Initial Posting Date: 03/06/2020 Application Deadline: 03/22/2020 Agency: Department of Human Services Salary Range: $2,754.00 - $3,913.00 Position Type: Employee Position Title: Administrative Specialist 1-Child Care Payment Specialist Job Description: We want you to join our team! The Office of Self Sufficiency, which is part of the Oregon Department of Human Services, is looking for 1 (one) permanent, full-time dedicated and compassionate individual. OUR AGENCY MISSION "To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity." ABOUT THE PROGRAM For more information on Self Sufficiency programs please Act as an information resource and liaison to a diverse group of people (i.e. child care providers, parents, DHS field staff and other community partners) presenting child care program procedures, child care payment procedures, and resolving unroutine child care payment problems related to ERDC, JOBS, and JOBS+ programs utilizing a high degree of technical knowledge about the current program in order to resolve problems. In addition, process and prepare child care provider listing forms for Child Welfare Protective Services and criminal background checks in order to get providers listed and approved with DHS. This position is responsible for issuing appropriate child care provider billing forms, adjustments, as well as completing periodic quality checks to ensure correct payments are issued. WORKING CONDITIONS State wide phone bank requires a regular 8a - 5p Monday through Friday Schedule. Team oriented office environment. This position is required to work as a team member within their own team, provide backup support to co-workers out of the office, as well as work effectively with partners to meet common goals. This is a fast-paced, production environment with frequent interruptions and daily deadlines that must be met and large quantities of incoming mail that must be appropriately processed. Must be flexible and able to adapt quickly to change. Long periods of sitting for data entry, gathering information from the various computer systems, and phone coverage. Utilize multiple computer screens to enter and retrieve information in order to respond to high volumes of customer inquires. WHATS IN IT FOR YOU When you join the Department of Human Services, you join a community of nearly 10,000 employees dedicated to Oregon’s most vulnerable population. Career growth and development is encouraged through ample training and committee participation opportunities. The State of Oregon offers excellent benefits, including low-cost, high-coverage health insurance, generous time-off, and a competitive retirement plan. THIS IS WHAT YOU NEED TO QUALIFY To be considered for an interview, you must submit all required documents and your application material must reflect that you meet the requirements. Three years of clerical/secretarial experience that included: Two years at a full performance level performing typing, word processing, or other generation of documents AND lead work responsibility or coordination of office procedures. Courses or training in Office Occupations or Office Technology may be substituted for up to one year of the clerical/secretarial experience. The most qualified candidates will possess the following attributes, skills, and areas of experience as they relate to the position: Phone center experience - helpful but not required Self-motivated Work independently and as part of a team, high volume production/office experience Utilize resources to complete work accurately, detail oriented, ability to prioritize. Only candidates whose experience most closely match the qualifications and requested skills of this position will be invited to an interview. ADDITIONAL REQUIREMENTS: Successful candidates for this position will be subject to a computerized criminal history and abuse check. Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment. HOW TO APPLY External Applicants: Click on the “Apply” button and submit your application. View this video for help. Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help. ***Resume is required. To be considered for an interview, you must submit all required documents and your application material must reflect that you meet the requirements. GET NOTICED Your candidate profile, cover letter, and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum and special qualifications and requested skills listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers. HELPFUL INFORMATION: To receive Veterans' Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at: 1-800-692-9666. Applicants must be authorized to work in the United States. Applicants who require VISA sponsorship will not be considered at this time. This position is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies. For questions about the job duties or application process, please contact [email removed]. Please be sure to include the job requisition number. If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact our ADA Office at [email removed]. Have questions about Workday, and want some tips on understanding the state application process? Check out this link: https://www.oregon.gov/jobs/Pages/support.aspx DHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community.

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