Dellcom Aerospace

About Dellcom Aerospace

Dellcom Aerospace sets the standard in advanced manufacturing for innovative, on demand solutions. We provide our customers with quality, rapid response and peace-of-mind, every time. Do you have: o Superior communication skills? o Self-control? o A good work ethic? o The ability to be relatable and caring? Are you: o Compassionate? o Patient? o A team player? o Willing to go the extra mile? If you checked YES to all these questions, then we want you! Join us as a Customer Service Representative Our Customer Service Representative is a problem solver, professional and courteous, delivering quality customer service with informed decisions. As a member of our team, you are a direct link to our customers and are responsible for timely processing of their orders; requests; and acting as the liaison between our customers and internal departments. You support and ensure product delivery and customer satisfaction. Your Objective: Process sales orders, ensuring documentation accuracy and completeness. Ensure customer orders are accurately and timely managed/maintained; follow up on variances. Work closely with internal departments to communicate customer needs Track and communicate service information, liaising with customers to ensure that all reporting and customer requirements are communicated in an accurate, timely manner. Handle complaints and provide appropriate solutions in a timely manner. Create and maintain sustainable relationship of trust with customers. Your Benefits: Competitive wages based on experience Shortened workday on Fridays Health and Dental Benefits, Life and Critical Illness Insurance A driven, passionate supervisor and great co-workers Success Requires: Five to Ten years related customer service experience. Experience in manufacturing and/or construction environment preferred. Aerospace background and/or knowledge is a significant advantage. Completion of an Office Administration Diploma or related discipline. Combinations of experience and relevant courses will also be considered. Proficiency with Microsoft Office programs is a requirement. Solid communication and interpersonal skills; superior telephone etiquette and a resourceful problem solver. Excellent English language communication skills ; Ability to communicate in French an asset. Attention to detail, time and priority management are necessary for success. Ability to work in fast-paced environment, continually adapt to change and work under pressure We are CAREERS BEYOND COMPARE! Apply Today Please provide resume and cover letter by selecting "Apply Now". Please note all employees must provide a clean criminal background check upon hire. We thank all applicants for their interest. Only those selected for interview will be contacted. Dellcom Aerospace is an Equal Opportunity Employer

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Company Type: Private

Company Size: 1 - 10

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Job Ads found: 22

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