DPSCD

About DPSCD

Job Title Job Title: Telecommunications Specialist Salary Range: $51,000-$61,000 Benefits Eligibility: Successful candidates will be eligible for competitive medical, dental, vision and life insurance coverage, as well as generous illness and/or vacation days. Reports to: Deputy Executive Director of Technology Infrastructure Location: Fisher Building, 3011 W. Grand Blvd, Detroit, MI 48202 Join Detroit Public Schools Community District. We are rebuilding Detroit’s public schools, and we are looking for top talent ready to work toward our mission. We educate and empower every student, in every community, every day, to build a stronger Detroit. Help us achieve our vision. All students will have the knowledge, skills, and confidence necessary to thrive in our city, our nation, our world. Become a DPSCD leader. DPSCD leaders put students first. They demand excellence and inspire greatness. They model integrity and tenacity. They advocate for equity and provide unparalleled service to our students and their families. They are transforming our schools, our district, and our city. Position Summary As a critical member of the DPSCD’s Technology Infrastructure Team, the Telecommunications Specialist is responsible for the implementation and support of the district’s unified communications systems. This includes the specialist’s ability to gain an understanding of the organization’s technology needs and to help design and develop a tailored communication network that delivers the highest possible value and services for all stakeholders. The Telecommunication Specialist leads the assessment, development and implementation of technical plans and strategies to ensure optimal health and security of the District unified communication systems at all times. This team member is also charged with identifying opportunities for improvement, expansion and innovation. Qualifications Education: BS degree in Computer Science, Telecommunications or relevant field (preferred) or equivalent work experience. Industry certifications (preferred) Experience: We are looking for talented people who are passionate about transforming Detroit Public Schools Community District (DPSCD) and making a significant difference in the lives of public school students, parents, principals, teachers, and central office employees. Three (3) years of experience in telecommunications support and unified communications within a large, complex business environment Thorough understanding and hands-on experience in programming of moves, adds, changes and deletes Strong telecommunications knowledge and background in a variety of telecommunications technologies including VoIP solutions Hands on experience with telecommunications systems including peripheral equipment (e.g. computer networks, optical fiber, on site controllers, data modems, terminals, etc.) Experience in other parts of IT as an administrator or engineer a plus Strong understanding of risk management principles and processes Experience in policy development and standard creation Team player with customer service orientation Strong interpersonal skills including the ability to interact with all stakeholders Effective organizational skills with a strong attention to detail Ability to maintain strict confidentiality Excellent written and verbal communication skills Position Job Responsibilities: Under the direction of the Deputy Executive Director of Technology Infrastructure, the Telecommunications Specialist shall: Essential Functions Handles programming of unified communication systems moves, adds, changes and deletes. Programs system features to best meet the needs of the district staff. Establishes system interfaces and integrations following industry standards. Plans network installations by studying technical specifications and preparing installation schematics. Verifies service by testing and re-programming circuits, equipment, and alarms. Coordinates work and services with telecommunications providers. Identifies and resolves systems problems and confers with advanced level engineers when necessary. Works with the vendor and networking team to migrate existing, legacy PBX systems to the district hosted VoIP provider. Understands, prepares, coordinates, implements and maintains all enhanced 911 (e911) requirements district-wide. Develops and maintains detailed documentation including network diagrams, standardized configurations and program settings. Maintains network by troubleshooting and repairing outages. Conducts testing of network back-up procedures. Maintains customer rapport by listening to and resolving concerns and answering questions. Updates job knowledge by participating in educational opportunities and reading technical publications. Enhances department and organization reputation by accepting ownership for delivering high quality service and exploring opportunities to add value to job accomplishments. SECURITY CLEARANCE INTERNAL APPLICANTS If you are a current Detroit Public Schools employee, presently employed with the district, you do not have to submit a fee related to obtaining the Detroit Public Schools security clearance. EXTERNAL APPLICANTS If you are hired to fill a vacant position, you will be required to submit a Detroit Public Schools security clearance. At point of offer to hire, please be advised that you will be responsible for a non-refundable payment of $64.50 via Visa, Master Card, American Express, Discover Card, cashier's check, or money order, payable to the DPSCD Police Department. No personal checks or cash is accepted. DO NOT SUBMIT PAYMENT WITH APPLICATION. Method of Application: Applicants MUST apply through the online application system. ONLY applications submitted through the online application system will be considered for any posted position. All applicants are to attach a copy of their transcripts, most recent resume and cover letter. A copy of your valid teacher certification must be attached if certification is required for the position you are applying. Applicants will receive an automated confirmation once they have successfully applied for a position. Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested. All documentation must be submitted along with the letter of interest. Documentation will not be accepted subsequent to the closing date of the announcement. Incomplete information will not be considered. Applicants requesting assistance during the application process should contact the Division of Human Resources via email at [email removed] or office at (313) 873-6897. DPSCD does not discriminate on the basis of race, color, national origin, sex, sexual orientation, transgender identity, disability, age, religion, height, weight, citizenship, marital or family status, military status, ancestry, genetic information, or any other legally protected category, in its educational programs and activities, including employment and admissions opportunities. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.

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Company Type: School / School District

Company Size: 5001 - 10000

Revenue: 0.5 - 1 billion (USD)

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Job Ads found: 65

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