DECIEM | THE ABNORMAL BEAUTY COMPANY

About DECIEM | THE ABNORMAL BEAUTY COMPANY

What on earth is DECIEM? DECIEM is a humble and happy umbrella of good beauty brands. We're founded on the principle of doing everything others don't do and we are changing the world of beauty based on this principle. We have more than 10 brands in the beauty world and operate a growing portfolio of more than 300 products in more than 15 markets. We are growing very rapidly and want to do things no one has ever done before. We have been called every good and bad thing you can imagine like “The Hottest Beauty Company Right Now”, “The Most Thrilling Thing to Happen in Skincare” and “Canada’s Next MAC Cosmetics”. Ranked one of Linkedln's Top 25 Startup Companies of 2018. What are we looking for? We are growing so quickly that we need more Customer Happiness Associates. If you have a passion for beauty and your goal is to give every one of our customers the most extraordinary experience, then we should talk! What would you be doing? Maintain thorough knowledge on all products Help build strong customer relations Able to handle and resolve customer inquiries via email and online chat Contribute to the development of overall customer experience Investigate issues and provide solutions to customers Followup customer inquiries where necessary Perform other duties as assigned What skills and qualifications do you need? High School Diploma Strong, open-minded, hard-working, very polite, reliable individuals Ability to work well under pressure in a fast paced, high-volume environment with tight deadlines Outstanding attention to fine-detail, even during peak periods Open to flexibility and constant change Ability to work in a team setting, and work independently with minimal supervision Fluency in English Bilingual (asset) Monday to Friday availability Still interested?... What happens next? Kindly send us a copy of your Resume. We really appreciate your effort in applying to this position. However, only those candidates will be contacted who have been shortlisted for interview. And the serious stuff: DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know. Job Type: Full-time Experience: customer service: 1 year (Required) Education: Required Location: Nottingham, Nottinghamshire (Preferred) Language: English (Required) Job Duties: Answer incoming customer inquiries Collect and report customer feedback to ensure that best practice is recognised and maintained Engage with customers in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Other duties as requested

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Company Info

Legal Form: COMPANY

Company Type: Private

Company Size: 1001 - 5000

Revenue: 0.5 - 1 billion (USD)

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Job Ads found: 322

Job Ads per Month: 7.7

Hiring Locations: 13

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