Credence

About Credence

Job Summary  Class Room Training (Culture & Communication) (Process Specific Training)  Handling On Job Training (2 Weeks) o Monitoring Calls o Call Calibration o 1-1 Feedback  Good Knowledge on MS Office. (Creating presentations, Training Manuals etc.)  Good energy levels. Responsibilities and Duties  Demonstrate leadership skills with experience managing a batch of 25-30 trainees.  Excellent verbal and written communication and presentation skills.  Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.  Ability to execute policies, processes and procedures of the organization.  Ensure full compliance with all company, departmental, legal, and regulatory requirements.  Strong focus on Customer Service Required Experience, Skills and Qualifications  2 years of Trainer experience with an International BPO  Minimum 1 year of Third Party Collections experience preferred  Excellent communication skills  Preferred Qualification – Any Graduate Job Type: Full-time Salary: ₹480,000.00 /year Experience: Third Party Collections: 1 year (Preferred) total work: 3 years (Required) Education: Bachelor's (Required) Benefits: Health insurance Provident fund (PF) Paid leaves / Leave encashment Company Cab / Shuttle service Industry: Banking & Finance

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Hiring Locations (10 of 25)

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Company Info

Legal Form: LLC

Company Type: Private Practice / Firm

Company Size: 251 - 500

Revenue: 100 - 500 million (USD)

Job Ad Metrics

Job Ads found: 2435

Job Ads per Month: 50.7

Hiring Locations: 25

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