County of Riverside

About County of Riverside

Riverside University Health Systems Community Health Clinics currently has an Admissions & Collections Clerk opening in Jurupa Valley Under general supervision, performs specialized clerical work in checking-in, admitting, pre-registering, or scheduling patients for hospitalization or clinic visits; evaluates and determines financial liability for services and establishes payment sources; arranges payment plans consistent with patient ability to pay; and performs other related duties as required. The Admissions & Collections Clerk is the journey level classification in the Admissions & Collections series and reports to an appropriate supervisory or managerial level classification. Incumbents are responsible for interviewing patients or other responsible parties to obtain, verify, record, and evaluate information required for patient check-in, admission, pre-registration, scheduling, and/or patient accounts for medical or health services. The Admissions & Collections Clerk classification is distinguished from the Insurance Billing Clerk classification by the latter's responsibility for preparing and reviewing billing to third party fiscal intermediaries. EXAMPLES OF ESSENTIAL DUTIES Review patient personal data to evaluate the patient's eligibility for medical assistance programs using formal medical program guidelines. Review patient insurance forms and cards to ensure completeness and accuracy as required by assistance programs and private insurance carriers for billing and payment. Evaluate possible assistance eligibility and refer patients to Medi-Cal and MISP as appropriate. Contact patient's medical insurance carrier to obtain authorization for treatment and verify eligibility and coverage. Assist patients with scheduling hospital or clinic appointments in person or over the phone. Pre-register scheduled services during scheduling process or any time prior to receiving services as directed by supervisor or manager. Receive and record payments for medical treatment from patients. Record payment information on patient payment receipt and log this information on the appropriate forms. Complete patient medical information or MISP Share of Cost Forms; attach cash payment receipt to ensure reimbursement from medical assistance program. Refer patients with problem accounts to Patient Accounts for review of account status. Receive required information from patients and complete medical forms to ensure accuracy of patient data. Collect and prepare receipt for monies. Register patients for medical services such as emergency treatment and non-emergency walk-in treatment. Serve as a resource person for patient registration in the Riverside University Health System (RUHS) clinics. Assist in conducting outpatient registration audits and participate in RUHS quality assurance initiatives. Reconcile daily charge sheets of patient visits to ensure that charges for healthcare services rendered are captured in a timely manner. MINIMUM QUALIFICATIONS OPTION I Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a closely related field to the assignment may substitute for one year of the non-specialized experience.) OPTION II Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, or a closely related field; to the assignment may substitute for one year of the non-specialized experience.) OPTION III Experience: Two years of clerical experience including three months performing admissions, collections, or billing functions in a hospital, mental health, or public healthcare agency. (Six months of clerical experience in a medical setting may substitute for one year of the non-specialized experience.) ALL OPTIONS Knowledge of: Modern office procedures including the preparation of reports and correspondence and filing; the operation of standard office equipment and medical terminology. Ability to: Ability to perform complete registration cycle, including collection of monies; effectively interview to obtain personal, family, and financial information; gather, record, and evaluate data in the admission of hospital patients and the handling of patient accounts; maintain accurate records; apply the rules and regulations pertaining to the admission of patients, private and public medical insurance, billing procedures, credit authorizations, and payment agreements; work with very ill, injured, and emotionally distressed people. APPLICATION PROCESS This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Department/Agency may be considered before other applicants depending on the volume of applications received. Qualified applicants may be considered for future vacancies throughout the County. APPLICATION PERIOD The preliminary closing date for this posting is 03/09/20 at 11:59 pm however postings may close at any time. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Applications must be submitted through Job Gateway at http://www.rc-hr.com/Careers/JobGateway.aspx Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Upload a copy of any license(s), degrees, and/or related employment documents to your Job Gateway account. BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE. VETERAN PREFERENCE REQUEST If you are a veteran, a spouse of a 100% disabled veteran, or a surviving spouse of a veteran who died of service-connected causes, submit a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) to the Human Resources Department at [email removed]. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. All documentation referenced above should be submitted to [email removed] before this job posting expires. Please remember that you will need to resubmit your Member-4 Form DD-214 (or NGB-22), and a copy of your letter of disability (if applicable) for some public safety positions even if you have submitted one in the past to the County of Riverside. ABOUT THE DEPARTMENT Riverside University Health System (RUHS) is an integrated health system delivering exceptional care to residents of Riverside County, through a network of skilled healthcare professionals. RUHS includes the 439-bed Medical Center in Moreno Valley accredited by the Joint Commission, 10 Federally Qualified Health Centers (FQHCs), specialty clinics, and the departments of Behavioral and Public Health. RUHS is a teaching organization that provides training for doctors, nurses and allied health professionals, and is affiliated with Loma Linda University, University of California System and Western University of Health Sciences. RUHS employs about 6,000 team members. The RUHS-Medical Center is a Level II Trauma Center and provides high quality adult and pediatric acute care, emergency and trauma medical care, and specialized health services that include the Stroke Center and chronic disease management. The FQHCs, located throughout Riverside County, deliver comprehensive outpatient primary and preventive care. Community-based services for adults and children with mental health issues and substance abuse challenges are provided by the RUHS-Behavioral Health Department. The RUHS-Public Health Department offers a wide range of services and programs, such as disease control, children's medical services and nutrition services, to promote and protect the health of the residents of Riverside County. The RUHS is committed to the health and well-being of all communities in Riverside County. GENERAL INFORMATION For specific questions regarding this position, contact Marco Moreno at 951-486-7538 or [email removed] Benefits and detailed job description information is available for all Riverside County classifications on the job descriptions page at http://rc-hr.com/Careers/JobDescriptions.aspx. Information regarding employment requirements, including pre-employment drug/alcohol test, background check, physical exam, initial probationary period is available at www.rc-hr.com. Procedures for reasonable accommodation, as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA), may be found at http://dao.rc-hr.com. ~ Applications must be submitted through the Riverside County Job Gateway System. ~ Current County Employees must use their Employee Self-Service Account to apply. ~ All other applicants must apply using https://jobs.co.riverside.ca.us The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non job-related factor. Riverside County offers diversity that few locations can match. To find out more, please visit http://www.countyofriverside.us

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Company Type: Government

Company Size: 5001 - 10000

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