Country Inn & Suites

About Country Inn & Suites

HOTEL FRONT DESK AGENT The Country Inn & Suites by Radisson is currently hiring Front Desk Agents who will provide the utmost service to our guests in a friendly, enthusiastic, professional, and timely manner in accordance with brand and guest service standards. Responsibilities: - Greet guests with a friendly and courteous welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant and outlet hours including local attractions. - Check guests in and out efficiently - Register guests into the computer, verifying reservation, address, and credit information. - Confirming information regarding number of guests and room rate - Make appropriate selection of room based on guests needs. - Accept payment for guests’ accounts both at the time of registration and at checkout. - Post charges to guest rooms and house accounts. - Direct all incoming and internal calls - Book reservations for future guests Qualifications: - A friendly and enthusiastic individual with a neat professional appearance - Be able to multi-task and work in a fast paced environment - written and verbal English communication skills are required - High school diploma or equivalent require - Ability to effectively deal with internal and external customers in a professional manner. - may be required to work varying schedules to reflect the business needs of the hotel which includes weekends and holidays. - A working knowledge of MS Word is required; OPERA experience is an asset. - Previous hotel experience is an asset Please send us your resume or stop by and apply in person at: 5525 Victoria Avenue, Niagara Falls, ON Part-time hours: 25-40 per week Job Types: Full-time, Part-time Experience: hospitality: 1 year (Preferred)

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Company Type: Public

Company Size: 11 - 50

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