ConnectAbility Australia

About ConnectAbility Australia

Your next Career Move ConnectAbility is offering an exciting opportunity for a dedicated and passionate Support Coordinator to join our team on a full-time basis. Enjoy an exciting and rewarding position in a supportive team where you will develop meaningful, ongoing relationships with NDIS customers and their families. This pivotal role will see you liaise with a range of internal and external stakeholders to allow each customer to maximise their NDIS plan and achieve their individual goals, build capacity and increase resilience for each of our customers. The ideal candidate will also bring an open and creative mindset to the position! More specifically, some of your key duties will include (but will not be limited to): Manage a portfolio of customers, completing agreed activities within the hours and funded budget articulated in customers’ NDIS Plan Assist customers to connect to, engage and build capacity with, informal and mainstream funded supports and services as articulated in their NDIS Plan and which assist them achieve their goals Build and sustain relationships with external service providers and mainstream supports for the purpose of maximising opportunity for customers. Build capacity in customers and/or their family to maintain support relationships with the end goal being a reduction in the customers need for support coordination into the future The successful applicant will have: Tertiary qualifications in social sciences, health or other relevant professional field or a diploma in Disability; with at least three years experience working with people living with a disability or in case management. Effectively utilise NDIS packages by using their knowledge of the NDIS, the service system, being assertive, and ‘making things happen’. Experience working with customers and their families in times of crisis Excellent verbal and written communication skills. Excellent time management, administration with the ability to handle multiple conflicting priorities. Ability to maintain accurate, professionally appropriate and current records and written reports. Experience working with people living with a disability who may require additional support with their communication or cultural needs. Demonstrated experience with facilitating multi-disciplinary coordinated planning where multiple providers work together to wrap-around services for people with disabilities and develop collaborative relationships and networks between agencies. Ability to use Microsoft Office Suite and client information management systems. Current NSW Drivers’ License and reliable vehicle. Current (obtained within previous 6 months) NSW Working with Children Check and National Criminal Record Check (or willingness to obtain prior to employment) Do you want to be a part of something great? To recognise the work you do we offer competitive salary and packaging options, support you to reach your potential and encourage work life balance and self-care. This is wrapped up in a compassionate, supportive and inclusive culture that encourages you to be bold, big-hearted and determined every day. At ConnectAbility, we recognise that the work you do every day is what makes our organisation great. We want to reward that and be an organisation that you are proud to be a part of. For a confidential discussion about the role, contact Karah Niven, Team Leader on 4349 3700. The closing date for this position is 2 March 2020 Applications not submitted online will not be considered ConnectAbility is an EEO employer and welcomes applications from people of all backgrounds and abilities.

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