Comresource

About Comresource

ComResource is looking for a Senior Telecommunications Engineer. Responsibilities: Demonstrates thorough understanding of telecommunication concepts and systems Demonstrates excellent problem solving skills and ability to make independent decisions Involved in the purchase, installation, and support of communications including Biscom, Avaya, Skype, Cisco, SIP, and VOIP systems Monitors data/voice traffic and maintains performance to ensure high quality transmission and call quality Investigates and resolves telecom incidents and recommends enhancements to improve security Applies comprehensive knowledge and thorough understanding of concepts, principles, and technical capabilities Investigates and resolves vendor incidents through maintenance contracts Possesses knowledge of telecom technologies, hardware, software and telephony connectivity Fixes all telecom issues at all sites Runs reports on telecom health Investigates and resolves vendor incidents through maintenance contracts Participates in the development of policies and procedures to achieve specific goals Operate within guidelines Decisions have a short term impact on work processes, outcomes, and customers Interacts with peers customers and suppliers at various management levels may interact with senior management Interactions normally involves resolution of issues related to operations and/or projects Gains consensus from various parties involved Essentials: Detailed Knowledge of O365 Detailed Knowledge of MS Teams application Demonstrated experience and Expert knowledge of Skype for Business clients and On Prem servers Able to configure and support Skype servers Run through the server topology and complete understanding of the different server functions Expert knowledge of Enterprise Voice and what it takes to support an Enterprise dial plan Being able to support the environment from Server, Client and Telephony dial plan Load Balancing: 3 years (Required) Lync/Skype for Business: 3 years (Required) Microsoft Exchange: 3 years (Required) Active Directory: 3 years (Required) Demonstrated experience and expert knowledge in the planning, design, troubleshooting, and provisioning of Microsoft Office 365 solutions including Skype for Business and Microsoft Teams Understanding of open federation

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Company Info

Company Type: Private

Company Size: 51 - 250

Revenue: 25 - 100 million (USD)

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Job Ads found: 109

Job Ads per Month: 2.9

Hiring Locations: 2

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