Compassion

About Compassion

Use your sales & customer service experience and proactive telephone skills to make a lasting difference to the lives of children in poverty. We have two vacancies for Call Specialist who will cover Scotland & North or South of England. Part-Time Permanent and Part-Time Fixed Term (until 31st July 2021). At the heart of Compassion’s ministry is a relentless passion to act on our faith and empower every child left vulnerable by poverty: a purpose embodied in the phrase ‘Releasing children from poverty in Jesus’ name. Our work is Christ centred, child focused, and church based. Location: Home-based Hours: 14 hours per week, worked between Tuesday – Thursday during the hours of 9.00- 17.00 Salary: £9,400 pa About the role As a Call Specialist, you’ll work alongside the Regional Team to maintain and grow relationships with our existing Church Partners. You’ll enjoy connecting with church leaders on the telephone and working with colleagues to ensure the successful booking of meetings and speaking events. With your confident phone manner, excellent administrative skills and natural ability to connect with people, you will be looking to increase our engagement with church partners and ultimately seeing more children released from poverty in Jesus’ name. Responsibilities Actively maintain and promote Compassion UK’s Christian ethos and values. Identify and agree opportunities for further church partnership engagement. Initiate outbound calls to current church partners and successfully confirm new speaking opportunities and meetings with Partnerships Team and Partnerships Support Team. Work in collaboration with the Partnerships Support Team to ensure systems are updated and effective internal communication is maintained. About you To flourish in this role, you'll need: Experience in a sales/customer service-related discipline with a confident approach to connect with people in leadership roles. Experience in making proactive outbound calls, driven by goals and targets set for you to reach and eagerly desiring to go above and beyond to accomplish outcomes with excellence. Core office/administrative skills. You must be fluent in English and competent in written and numerical work, with experience of basic office systems such as Microsoft Office. Understanding of how UK churches operate and the different denominations. It would help (but isn’t essential) to have: Experience using a CRM solution. We need you to be: Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work. (You can read more about this in our Policy on Posts to be Held by Christians.). Deeply connected to Compassion’s ministry to children. Aligned to Compassion UK’s cultural attributes. A ‘people person’. A great listener and communicator. Open to peer feedback. Able to work independently and as part of a team. Location & Benefits This is a home-based, part-time permanent and part-time fixed-term position, 14 hours per week, worked between Tuesday – Thursday during the hours of 9.00- 17.00. Benefits include enhanced pension scheme with 10% employer contribution, equivalent of 5 normal working weeks' annual leave a year (pro rata), plus normal bank holidays (pro rata), Income Protection and Life Group cover on appointment, private healthcare and dental insurance on successful completion of probation. Apply Closing date: 10:00am 17th February 2020 The closing date for completed applications is 10:00am 17th February 2020. Interviews w/c 24th February 2020. Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies. Late applications may be considered. Please note that we can only consider applicants who presently have the right to work in the UK.

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Company Type: Non-profit Organisation

Company Size: 51 - 250

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