Collage

About Collage

As our prospective Account Manager, Benefits HQ, you will work closely with our account management and sales teams to help onboard new clients onto Collage’s Benefits HQ platform. You thrive in a client-facing role and are passionate about helping businesses take better care of their people. You will be joining an exciting company on a high-growth trajectory and working with us to build a world-class organization. Collage is a division of People Corporation, which is the largest provider of benefits services to Canadian companies. You’ll be responsible for:: The success of our advisor partners and their clients on our Benefits HQ platform, involving: Arranging discovery and training calls with clients to discuss their needs and identify HQ solutions; Creating customized portals for the client and advisor; Providing ongoing guidance and best practices to plan administrators on integrating HQ into their current HR and Benefits process.; Collecting and sharing product feedback and requests with our Product team, as applicable. As the primary contact for Benefits HQ, you will also be: Keeping all involved parties up-to-date and in the loop: advisors, internal stakeholders, insurers, etc; Responding to questions, coordinating follow up or referring requests between external parties, as needed; Coordinating with Collage's HR and Payroll account managers for HQ clients with additional products. Working with all stakeholders to ensure every party has what they need to succeed including: Ensuring veracity, timeliness, and completeness all data on the platform, from original setup through renewal changes up to and including carrier transfers; Seamlessly coordinating between advisor, insurer, sponsor, etc to ensure any problems or issues are exposed and resolved effectively; Collaborate with our broker network to provide exceptional service to our clients. You need to have:: Fluent in English, with bilingual in French language a plus 3+ years of experience in Group Benefits sales and/or service, carrier or advisor side High energy and a strong desire to achieve top results with a charismatic, positive "can do" attitude via phone and in person; Strong communication and writing skills; The ability to stay organized and handle a lot on your plate; High level of organization and attention to detail; High degree of ownership and commitment to work quickly and accurately in a rapidly changing environment. It’d be nice if you also had:: Experience in a fast paced SaaS or Customer Success environment; Some industry certifications or designations (LLQP Life Insurance License, CHRP, CEBS, etc.) What we offer: An inclusive workplace environment to people of all genders, backgrounds, abilities, and perspectives; The opportunity to play an essential role in a dynamic, growing team building the future of benefits for Canadian companies Competitive salaries and flex hours; Robust employee benefits plan and employee stock purchase plan A real and honest attitude towards taking care of our people. Trendy downtown Toronto office closed to public transit At Collage, we believe that creating a diverse and inclusive workplace is a recipe for success. We welcome people of different backgrounds, experiences, abilities, and perspectives. We encourage anyone from underrepresented groups to apply!

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Company Info

Legal Form: co

Company Type: Private

Company Size: 11 - 50

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