Cogency Global

About Cogency Global

COGENCY GLOBAL, INC. THE RIGHT RESPONSE AT THE RIGHT TIME, EVERY TIME RECEPTIONIST – ADMINISTRATIVE ASSISTANT Dover, DE Benefits Offered 401K, Dental, Life, Medical, Vision Employment Type Full-Time M-F 9:00 am – 5:00 pm Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dover team? If you answered yes to these questions, then we have a position you should apply for! The Receptionist is responsible for: The receptionist shall serve as the face and voice of NCR. He/she will be the primary point of contact for clients, vendors, and visitors. Also, he/she will be accountable for the responsibilities/tasks as outlined below, along with any other duties as assigned. The receptionist shall also be expected to model and possess these qualities and traits: Take initiative in all tasks both administratively assigned and independently assigned Be assertive and communicate effectively and be comfortable being assertive Be constantly vigilant of how to improve organization and processes around the office Possess the ability to multitask and prioritize many responsibilities and tasks Must be comfortable making important decisions and ensure sound judgment when making such choices Be flexible and adaptable and POSITIVE! Be highly motivated and determined, a “go-getter” Have the vision and ability to be creative Responsibilities- This list will serve as an evolving outline for tasks and daily management for the receptionist. Social Events Planning- * Help to create positive morale and a place of community of inclusiveness- * Assisting with annual outing, Assisting with Christmas party Assisting with food days State Runs-(occasional runs but may be asked at any given time) * Take things to state to drop off Bring back any mail in our box Obtain state seals and paper when needed Resignations- * Stat Rep-Resigning as registered agent in assigned states Administrative Duties- * Primary point of contact for Vendors- * Landlord-maintenance, issues, questions, etc. Excel Business- Maintain copier/printers, keep track of supplies, serve as point person for all meetings with Excel Postage Machine-Pitney is our leaser, but I have recently cut the middle man and went straight to Oak Systems they will contact Pitney on our behalf if they can’t answer. * Pitney is the lease contact Oak Systems- all questions will be fielded here along with supply orders. Lawn Company Waste and Recycling General Maintenance- * Keeping track of maintenance for the building * Scheduling Keep in contact with landlord for the above and let staff know Keeping track of maintenance and service for appliances * Warranties Services Scheduling for all above maintenance Staples Office Supplies— * supplies including but not limited to envelopes, Oak Systems, FedEx, UPS, USPS- more involved with budgeting and balancing this budget, feedback on budget for the next year Taking inventory and placing orders Buy supplies within budget and keep track of this budget Approving Invoices- (See list above) * Will forward to correct department for payment * Vendors General Maintenance Staples and Supply Orders Budget- * Involved in planning for yearly budget for Dover Office Keep track of budget for office supplies, invoices, and other scheduled events as needed. FedEx, UPS, USPS aka Regular Mail- * Sort all incoming mail, UPS, and FedEx Sign for certified mail VERY IMPORTANT: Notify SOP of arriving all mail and packages. Or notify specific party or CSR of mail and packages. Meter all outgoing mail in timely fashion using the postage machine SOP- * Receiving and logging all SOPs that are served-Rejected/Accepted * Maintain the SOP log Notify SOP team when received or rejected Utilizing SOP team when needed or have questions Working in new DCIS to look up entities by name to see if we are agent Phones- * Answer phone professionally and with cheery greeting Direct client, vendors, NCR employees in other offices to appropriate department or party Provide positive and helpful answers to questions that needn’t be forwarded onto another party to best ability Assisting with Annual Tax Notices * Sorting into envelopes Greeting visitors Other duties as assigned COGENCY GLOBAL INC. is a professional registered agent company that provides nationwide and international corporate, secured transactions, business license, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, COGENCY GLOBAL is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, COGENCY GLOBAL has become a global resource for its customers. Together, we live our Core Values Integrity: Doing the Right thing even when no one will know and walking the talk Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment. Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy... and to further support our staff, we offer: 35-hour work week Relaxed and Casual dress code for Summer months & Fridays Educational assistance program for all of our eligible staff members Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year A commitment to diversity & inclusion 401k up to 4% price match, Access to FSA, Pre-Tax Transit benefit 75% covered Medical Insurance & 50% covered Dental & Vision insurance Job Type: Full-time

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