Cloud5 Communications

About Cloud5 Communications

New Location! New Program! New Opportunity! Launching April 2020! Let us introduce you to your new career If you love interacting with people, have a passion for customer service, and strive for personal and team success, this role is for you! This is an incredible career opportunity for energetic individuals who believe in providing first class customer service experiences, every call, every day. Our Hotel Reservation team provides business services ranging from booking reservations to specialty desks and many more services related to the hospitality industry. If you are an exceptional communicator, problem solver and decision maker, care about the details and love to learn, we want to hear from you! What you need to thrive Proficiency in the English language Exceptional communication skills both written and verbal Excellent organizational, problem solving and decision making skills Good working knowledge of computers Able to work in a fast-paced environment with tight deadlines Previous Call Centre, Sales, and/or Tourism/Hospitality experience would be an asset Completion of high school or GED Available to work primarily evenings/overnights and every weekend What we can offer you Team oriented work environment Performance-based scheduling Shift premiums for nights and weekends Competitive compensation and benefits package Medical, dental, vision care plan Annual paid vacation RRSP plans with employer contributions Opportunity for advancement Stable, long-term employer About Cloud5 Cloud5 is a leader in the hospitality and contact center industry. Cloud5 Contact Center has been ranked as the #1 center by the world’s best-known luxury travel company! We’re a team of creative builders and life-long thinkers and we pride ourselves on accomplishing our goals together. All employees must consent to and pass a criminal record check, and be legally entitled to work in Canada (Canadian citizen, permanent resident or holder of a valid work permit). Job Types: Full-time, Permanent Salary: $16.00 /hour Experience: Customer Service or Contact Center: 1 year (Preferred) Location: Saint John, NB (Preferred) Language: English (Preferred)

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