Claranet

About Claranet

Claranet combine pioneering technologies, practices, and expertise to propel our customers’ ambitions. Through a vibrant customer-centric culture of collaboration, learning, and opportunity, we nurture a dynamic community of the best technology and service expertise spanning hybrid cloud, cybersecurity, networks, and unified communications. Founded in 1996, Claranet has evolved into a multi-disciplinary technology services provider with global reach. The company has annualised revenues of circa £350 million, over 6,500 customers, and more than 2,000 employees in nine countries. In the UK we have over 500 staff working in London, Gloucester, Warrington, Bristol, and Leeds, or as homeworkers. Claranet consistently appears in The Sunday Times Top Track 250 as one of the fastest growing privately-owned businesses in the UK. This is largely due to our professional services, managed services, and training programmes, which are regarded by leading analysts as best-in-class for customers that are transforming their organisations and moving to the cloud. Our strong credentials are also confirmed with our position in Gartner’s Magic Quadrant for Data Centre Outsourcing and Hybrid Infrastructure Managed Services, Europe, introduced last year. This follows Claranet’s inclusion as a ‘Leader’ in the Magic Quadrant for Managed Hybrid Cloud Hosting, Europe for five years running (2013-2017). To maintain and build on this impressive level of expertise and growth we need experienced Sales professionals who can develop trusted, long-term partnerships with existing and potential new customers. In this role you will own the commercial relationship with each customer, understand their strategic goals, work with internal teams at Claranet to identify the best technology and services, and sell in profitable solutions that deliver real business transformation. Get all this right and you will be in the right position for substantial opportunity and your own professional growth. This is a corporate sales account development management role with accountability for driving growth within a defined customer base and the opportunity to win new logo sales To maximise cross and up-sell service sales to the existing customer base through: Successful sales execution on own named accounts; Effective development of all Claranet business unit value propositions; Delivery of effective campaigns to drive pipeline and growth Priority of the role is to maintain and grow profitable business from existing customers which will lead to a growing contract book of long-term customer engagements. Essential duties & responsibilities Responsible for establishing account management best practices within the team and by working with peers Up-sell and cross-sell products and services into named accounts, thereby ensuring an increase in service penetration, revenue and margin performance The role includes complex solution selling, multi-level selling, application discussions, business outcomes focus and shared strategic roadmap development with key customers Build positive and consistent relationships with customers to ensure maximum customer retention, growth and minimum customer churn Be proficient in all portfolio solutions and can effectively articulate Claranet’s value propositions and the business benefits of its services to customers Be capable of writing effective sales proposals, arranging and managing customer meetings, utilizing agreed sales methodologies, developing wider customer relationships and creating and maintaining account plans Identify, develop and manage the required level of opportunities to consistently achieve sales targets Work closely with Service Managers, Solution Architects and other virtual team members to ensure customer expectations are fully managed and any emerging opportunities are handled appropriately Provide accurate forecasts and reports on activity, pipeline and sales Ability to work with relationship marketing and marketing as a whole to develop case studies, referrals, gain attendance to events and seminars from customer base, develop contact strategies and specific campaigns to customers and groups of customers within territory KPIs Profitable Growth Targeted Re-contracting CRM accuracy Sufficent pipeline coverage Position specifications Essential Proven track record of sales target achievement and portfolio increases. Understands principles of account management and sales methodology Demonstrable track record of building customer relationships at all levels Demonstrable track record of selling a wide portfolio of products and services Experience of working with complex sales in a consultative manner Ability to communicate at all levels, both written and verbal Ability to analyse varied information and draw conclusions on areas of strategic focus Strong team player with capacity to lead the virtual team and make decisions when required Ability to forecast accurately and manage a sales pipeline Strong negotiation skills Full UK driving license and access to a car for business purposes

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Company Info

Legal Form: GmbH

Company Type: Private

Company Size: 51 - 250

Revenue: 0.5 - 5 million (EUR)

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Job Ads found: 2231

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Hiring Locations: 31

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