City of West Palm Beach Florida

About City of West Palm Beach Florida

Under limited supervision, installs, configures, troubleshoots, repairs and upgrades network and end user personal computer hardware, software and peripherals; and performs related duties as assigned. DUTIES AND RESPONSIBILITIES: (Which are not in any hierarchical order) 1. Installs, configures, upgrades, maintains and troubleshoots end user computers and peripherals. 2. Responds to inquiries instruct end users on site or over the telephone in the safe and efficient use of their computers and programs. 3. Maintains notes and logs on computer assistance provided, computer settings, and computer asset inventory database. 4. Installs connectivity to network and/or relocates existing hardware to accommodate end user’s relocation within various departments. 5. Troubleshoots hardware and arranges replacement parts from approved vendors or manufacturers. 6. Configures personal computers for new employees. 7. Assists in or provides user requests for special operations or reports. 8. Perform other duties as assigned. Salary $21.99 hourly (Pay grade 51) Excellent Benefits! Qualifications Associate's degree from an accredited college, university, or technical school with a major in Computer Science, Information Technology, or Programming, and two (2) years of related experience, or any equivalent combination of training, and experience. Experience in customer service may account for up to one (1) year of required experience. Never been convicted of a felony; or a misdemeanor involving perjury, false statement, moral turpitude, or domestic violence. Possess or obtain within six (6) months of employment a valid Information Technology certification. Preferred certifications include, but are not limited to, CompTIA A+, CompTIA Network+, CompTIA Security+, MCSA: Windows 10, MCSA: Office 365, MCSE: Mobility, and HDI-CSR. A valid Florida driver's license is required. For application purposes, a valid driver's license from any state (equivalent to a State of Florida Class E) may be utilized; with the ability to obtain the State of Florida driver's license within thirty (30) days from date of employment. Driving Requirements: Have not lost any driving privileges by reason of revocation, suspension or denial of license, or have been convicted and/or had an adjudication withheld of three or more moving violations or have had one DUI (Driving Under the Influence) in any preceding twenty-four (24) month period. Have not had more than one DUI (conviction or adjudication withheld) in Florida or any other state within the past ten (10) years. Additional Details The selection process for this position may consist of any, all or a combination of the following tests: evaluation of training and experience, written examination, structured oral interview or other assessment method. State of Emergency: When normal operations of City departments are suspended or interrupted due to a declaration by the Mayor that a state of emergency exists, all employees will be deemed critical by the City. For the preparation and/or continuation of emergency operations or for special work detail, employees deemed necessary shall be required to work. Employees deemed critical by the City but not needed for the initial preparation and/or continuation of emergency operations or for special work detail may be directed not to report to work, and given paid administrative leave or they may be reassigned to another location that best meet the needs of the City. How To Apply If you are interested in applying for this position you may apply online by selecting the Apply Now button at the end of the job posting. Applications must be received in Human Resources by the closing date. The City of West Palm Beach is an equal employment opportunity employer. Veterans' preference will be given in accordance with Chapter 295 of the Florida Statutes for those who met the minimum requirements of the position. Background investigation, physical, and drug and alcohol screening is required as condition of employment. Currency USD Closing Date 21-Feb-2020

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Company Type: Government

Company Size: 1001 - 5000

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