City of Sunrise

About City of Sunrise

Description NATURE OF WORK This is entry level administrative and related clerical work typically performed in the capacity of an administrative assistant. Employees in this classification will be required to perform various administrative functions often performed in support of Code Compliance Officers in addition to the immediate supervisors. Employee must establish and maintain effective working relationships with supervisors, Code Compliance Officers and Code Compliance Coordinators to prepare all related code compliance files, and anticipate time demands and advise supervisor of priority concerns. The incumbent is expected to become acquainted with the operations and procedures of Code Compliance in order to address routine administrative matters. Effective communications skills and proficiency with computer skills, grammar and composition are required. Under general supervision, work is performed in accordance with written and oral instructions and established procedures; however, some initiative and independent judgment are required in dealing with assignment details and the public. Work is reviewed through observation, conferences and results obtained. Community Development/ Code Compliance - Assignment Incumbent must possess the ability to comprehend technical assignments related to City Code of Ordinances and Florida Statutes. Administrative functions are performed in support of the Code Compliance Officers and Code Compliance Coordinator. Clerical duties include but are not limited to performing analysis and records-management of Code Compliance data and cases, including complaints, files and public records requests. Position requires interaction with the general public and delivery of effective customer service. Examples of Duties ILLUSTRATIVE TASKS Community Development/ Engineering - Assignment: Incumbent must possess the ability to comprehend technical assignments related to City of Sunrise Code of Ordinances and Florida Statutes. Administrative functions are performed in support of Code Compliance Officers Clerical duties include but are not limited to the preparation of Notice of Violation documents, affidavits and accompanying folders, tracking required notice, fulfilling public records requests, public records-management of Code Compliance data including files, complaints, legacy records and active cases. Position requires interaction with the general public and delivery of effective customer service. Evaluates effectiveness and efficiency and makes recommendations for improvements to the Code Compliance violation process. Receives and resolves complaints and concerns related to Code Compliance. Provides technical assistance to Code Compliance Officer in implementing new or modified systems, methods or procedures; prepares all Notice of Violation related documents and folders; develops plans for implementation; conducts necessary training of personnel regarding new or revised methods; monitors and observes results achieved Relieves supervisor of clerical and administrative details in matters not requiring policy decisions concerning organizational activities and established policies and procedures May attend special magistrate hearings and assist with document preparation post-meeting Researches and compiles Code Compliance related data from a variety of sources in connection with special reports, budget preparation and other matters; assembles materials for supervisor's reply to correspondence demanding superior's personal attention Operates and performs minor maintenance on office equipment such as copiers Performs related work as required Requirements EDUCATION Graduation from an accredited high school, vocational school or possession of a G.E.D equivalency diploma PROOF OF EDUCATION MUST BE SUBMITTED AS AN ATTACHMENT WITH APPLICATION. (Applications without attached proof of education will not be processed for consideration.) EXPERIENCE AND TRAINING Three (3) years of experience in an administrative capacity performing administrative and clerical duties, assisting in the study, analysis, and review of administrative programs, projects, policies, and procedures; assisting in the solution of management and administrative problems; or overseeing programs, projects, or administrative functions Must possess previous customer service experience preferably performed in a public service environment Experience must have included researching problems/issues, the exercise of judgment and discretion in presenting recommendations and solutions, and independently composing memoranda, reports, and other correspondence Proficiency with Microsoft Word and Excel required SPECIAL QUALIFICATIONS Must be able to successfully pass a typing test with a minimum typing score of forty (40) words per minute Eligible candidates will be required to pass a proficiency assessment in Microsoft Word, Excel, and Keyboarding PREFERRED SKILLS: Knowledge of Tyler Technology/EnerGov software preferred Clerical experience in a law firm, Code Compliance/Code Enforcement setting or similar experience, highly desired. PHYSICAL REQUIREMENTS Physical: Light physical effort is exercised. Duties may involve repetitive movements, some lifting, carrying, pushing and/or pulling of objects and materials up to thirty (30) pounds. Descending and climbing stairways and extended periods of sitting and standing may be required. Work Environment: Work is performed primarily in a standard office environment or in the field. Tasks are regularly performed without exposure to adverse environmental conditions. Sensory: The ability to perceive and differentiate visual cues or signals. Tasks require the ability to communicate orally and in writing. Supplemental Information KNOWLEDGE, SKILLS AND ABILITIES Knowledge of executive administrative assistant methods, techniques, and procedures Knowledge of modern office procedures, practices and equipment Knowledge of executive protocol and the proper order of etiquette in conducting administrative assistant activities with responsible City and other officials Ability to acquire knowledge of the structure and function of various City departments Ability to acquire knowledge of supervisory principles and practices Ability to operate a personal computer and other office machines with accuracy and speed Ability to express ideas clearly and concisely, verbally and in writing Ability to establish and revise office policies and procedures Ability to research and develop information from a variety of sources Considerable knowledge of the functions, processes and principles of management Considerable knowledge of the techniques and methods used in administrative analysis Knowledge of the organizational structures, functions, operations, objectives and goals of municipal government Knowledge of appropriate laws, rules, regulations and procedures governing City operation Knowledge of computer-related terminology and of data processing equipment capabilities and limitations Ability to gather and analyze data and draw conclusions Ability to supervise a staff of subordinate professional and clerical personnel Ability to prepare detailed written reports and procedures Ability to persuasively support recommendations both orally and in writing Ability to select and/or devise analytical techniques and methods suited to the solution of management problems Ability to manage projects effectively and meet deadlines Ability to manage multiple, high-priority assignments Ability to communicate effectively and persuasively, both verbally and in writing to individuals as well as groups Ability to establish and maintain effective working relationships with City officials, other City departments, fellow employees, supervisors, outside agencies, and the general public Ability to withstand pressure of competing priorities and varied responsibilities and works efficiently and effectively to develop win-win solutions

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Company Type: Government

Company Size: 51 - 250

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