City of Airdrie

About City of Airdrie

Company Biography1: The City of Airdrie fosters a culture of accountability and values open dialogue, innovation and entrepreneurial spirit, collaborative relationships, learning, ownership, and encouraging the heart. We are searching for another team member who will help us get to the next level. We Are: We’re a place where you can grow. We’re a place where you’re encouraged to learn and be innovative. We’re a place where people take ownership and do what they say they’ll do. We’re a place where colleagues are friends and neighbours are customers. We’re a place where health, wellness and safety are top of mind. We’re a place where you just might be a perfect fit. Our Team: As part of Community Services, the Bert Church Theatre enhances the quality of life of residents by presenting both popular and family entertainment acts, youth educational programming, and other public cultural events and spaces to facilitate community partnerships and provide opportunities for all residents that contribute to an economically strong, socially connected, culturally vibrant, and sustainable community. The Opportunity: Admission and season subscriptions Provide exceptional front line customer service Cash handling, including cash outs and verification Process program registrations through Ticketpro Assist with monitoring area usage Manage merchandise sales Light janitorial duties Assist with facility set-ups Administrative duties as assigned Deal with customer questions, feedback and concerns Communicate with internal departments and external customers Record and file event outcomes Answer phone calls and return customer emails through the Box Office account Facility tours Communicate with Bert Church High School custodial staff about shared space when needed Lead or assist in all facility emergencies, including being willing and able to perform CPR Open and close the facility Provide janitorial refill supplies for groups during events Maintain professional and friendly relationships with internal and external customers Support all co-workers on a daily basis You Bring: Previous customer service experience Previous cash handling experience Current Standard First Aid – Level C CPR and AED certification (please provide copy with application) Computer experience with Microsoft Office Experience with ticket sales software would be an asset Previous experience in theatre, recreation or public facilities would be an asset Exemplary customer service skills Ability to demonstrate maturity and responsibility Ability to manage multiple tasks Adapt well in an every changing and diverse environment Strong communication and interpersonal skills Ability to take initiative Ability to provide guidance to others when required Work independently with minimal supervision in a team environment We Offer:Competitive compensation and the following benefits: EAP annual adult Genesis Place pass We believe connection and culture are the keys to our customer service. We do this through continuous learning, regular team building, and organizational social events so all employees have the knowledge to provide excellence in service to our community. Additional Information: This is a part-time, casual position. The need is for evenings and weekends and the shifts are typically 5-8 hours in length. Candidates may be asked to perform physically demanding tasks, such as helping with room set up and light janitorial duties. The interview and hiring process may commence prior to the posted closing date. Please ensure copies of all requested certifications noted above are attached to your application to ensure your application is considered. Next Steps: Candidates are invited to apply online. Postings close at 9 p.m. on the closing date listed in the posting. We recommend applying as soon as possible as we are not able to accept late applications. Please review the job competition carefully and be sure to attach any specifically requested documentation in the My Documents section of your application. Company Biography2: Thank you for your interest in the City of Airdrie.

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Company Info

Company Type: Government

Company Size: 501 - 1000

Revenue: 100 - 500 million (USD)

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Job Ads found: 612

Job Ads per Month: 13.3

Hiring Locations: 2

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