City Of Charleston

About City Of Charleston

General Description The purpose of this class within the organization is to perform and complete a broad range of professional administrative duties and provide other advanced support for a department, division or work unit. The purpose of this job within the organization is to assist the City Collector in collecting delinquent fire/refuse fees and maintaining and updating property/homeowner information. This class works under general supervision, independently developing work methods and sequences. Duties and Responsibilities The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Essential Functions: Strives to be efficient and effective at balancing and meeting the common needs and reasonable expectations of core constituents. Contributes towards the department's mission by continuously striving to meet expectations, strategic goals and objectives. Answers telephone and responds to emails; transfers callers to the appropriate department or answers questions as needed; greets and assists guests and customers; processes mail. Collects fire and refuse fees due from closing attorneys when property is sold. Serves on task force to collect egregious delinquent fire and refuse accounts. Answers phone calls from residents and/or property owners and responds to questions regarding sewer, fire and refuse fees. Generates and submits notice of lien letters, lien releases and non-compliance rental registration letters. Files notice of liens and lien releases at the county courthouse; Maintains and updates property/homeowner information based on notification submitted by closing attorneys. Enters property transfers into Charleston Sanitary Board ("CSB") billing system. Reviews daily reports from CSB and updates accounts that are incorrect. Meets with residents who have questions regarding land ownership, delinquent municipal fees, rental registration, etc. Minimum Education and Experience Requirements: Requires a High School Diploma or GED supplemented by specialized courses/training equivalent to complete of one (1) year of college in business or related field and two (2) years of experience in a closely related field; or any equivalent combination of education, training, and/or experience providing the requisite knowledge, skills and abilities to successfully perform the job Requires knowledge in the use of a personal computer and in the application of Microsoft Office Products. Experience with timekeeping and purchase order systems desired. Knowledge, Skills and Abilities: In order to provide efficient and effective services, the City seeks team members who possess the following core competencies that are aligned with the City's vision: Accountability - takes responsibility for own actions; Adaptability - responds positively to change; Communications - listens, speaks and/or writes in a clear, concise and respectful manner; Customer Service - provides courteous, accessible and quality assistance to internal and external customers; Initiative - takes proactive action to complete work or resolve issues; Judgment & Decision Making - evaluates issues and makes sound factual decisions; Professional Development - seeks opportunities to enhance technical skills and job knowledge; Teamwork and Cooperation - collaborates with other team members to fulfill the City's vision and departmental strategic goals and objectives Salary & Benefits: The City offers an excellent compensation and benefits package including a competitive salary and access to a full range of fringe benefits including health, vision, dental, disability and life insurance; the PERS (State) Retirement program; 457 deferred compensation plan and a generous paid leave (vacation and sick leave) plan. EEO: The City of Charleston provides equal employment opportunities (EEO) to all current employees and new applicants for employment without regard to sex, race, color, age, national origin, ancestry, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.

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Company Type: Government

Company Size: 51 - 250

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Job Ads found: 140

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