Christian Community Health Center

About Christian Community Health Center

Patient Access Representative (PAR) Summary: The PAR is a part of the patient’s care team that coordinates services by performing patient access, registration, scheduling, patient financial counseling, insurance verification and on-site cashiering. In addition; the PAR researches and evaluates federal, state and commercial insurance funding issues and screens patients for alternative government funding. Responsibilities: Assembles all data and documents required for complete patient registration, including, but not limited to pre-registration and registration functions; verification of all insurance and authorizations Enters all patient demographic information into EPM system; uses other departmental applications for eligibility and authorization Assesses patient financial responsibility and collects co-pays, deductibles and insurance balances at time of appointment Screens and informs patients and clinical staff of CCHC’s policies and procedures regarding method of payment sources for services rendered Participates in team huddles, meetings or discussions/consultations to ensure appropriate coordination and communication of patient/client services Obtains and documents information from patients and provides information on available funding resources; obtains funding for patients within the statues of scheduling and registration Uses payer resources and websites to explore and assess eligibility and may initiate referrals to determine patient eligibility for discounted prices or charitable care Works in collaboration with all areas of the revenue cycle to identify and resolve issues and/or other challenges Enters fiscal data into databases and maintains fiscal records and files Responds to request for information and inquiries about patient access processes, policies and/or other related information; researches and resolves customer concerns Performs other related duties as assigned Minimum Requirements: High School diploma or equivalent from an accredited school or program Strong desire to work community health (non-profit) Professional Experience working in a clinical setting Knowledge of multi-line telephone system Call Center experience preferred Knowledge of Electronic Practice Management (EPM) and Electronic Health Records (EHR) systems preferred

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Company Type: Nonprofit

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