Charlotte Tilbury Beauty

About Charlotte Tilbury Beauty

The Retail Freelance Makeup Artist is responsible for promoting and creating makeup magic in store. Always representing the ethos, products and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with a unique and personalized shopping experience. MAIN DUTIES AND RESPONSIBILITIES: 1. Sales * Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI’s) – examples; Average Unit Sales (AUS) and Items Per Transaction (IPT) * Work collaboratively to achieve and exceed team and counter targets. * Create Brand awareness through the sharing and demonstration of your product knowledge * Introduce new product launches * Seat customers for a makeup service * Demonstrating entrepreneurial spirit within the parameters of the Company guidelines. * Consistently promote the Tilbury Touch to the customers. 2. Customer Service * Lead by example at all times to promote the Tilbury Touch and exceptional customer service * Deal with customer queries, through the use of sound judgement and achieving positive outcomes * Seat customers for a makeup service * Working quickly and accurately in time pressured conditions * Take every opportunity to extend exceptional customer service beyond the in-store experience. For example; Faceprint, makeup applications, and Charlottetilbury.com in line with Company guidelines. 3. Team Work * Assist in the execution of events * Demonstrate a positive and cooperative approach towards your work and your colleagues * Contribute to individual and team development plans through constructive feedback * Maintain high standards of timekeeping on counter to ensure team efficiency * Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times. * Recognize and celebrate great performance 4. Operations Ensure that the counter is ‘customer ready’ from open to close of business * Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day * Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment to ensure availability to customer * Adhere to the Company cash loss prevention procedures and security policies * Complete administrative tasks in a timely and accurate manner * Job Types: Part-time, Contract

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Company Info

Legal Form: Ltd

Company Type: Private

Company Size: 501 - 1000

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Hiring Locations: 173

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