Cartus

About Cartus

Primary Function: The focus of this position is to prepare cross-cultural training programmes for Intercultural & Language Solutions. This position is a revenue generating position: coordinates cross-cultural training programmes which are billed after delivery. The Programme Specialist works closely with Cartus Trainers, the Senior Programme Specialist, the Programme Consultants, the Manager of Training Operations and the Director of Curriculum Design. The Programme Specialist is the primary contact between trainers and Programme presenters/subject matter experts. This position reports to the Manager of Training Operations. Teamwork Maintain good communication and relationships with colleagues in the Intercultural department and colleagues in other departments Give feedback on systems and processes and suggest changes where appropriate Develop and maintain relationships with external resource people (trainers and Programme presenters/subject matter experts) and with organisations Programme Coordination Review written documentation upon receipt of Programme file Monitor receipt of needs assessment questionnaires Review and analyse customer needs based on needs assessment and intake notes Work as a team with the trainer to determine the approach best suited in the cross-cultural training programme to the customer’s needs Find, interview and contract qualified programme presenters/subject matter experts Research special needs for participants Communicate with and update trainer on status of programme; discuss areas for improvement of programme Correspond with presenters/subject matter experts to confirm presentations Manage programme quality and customer satisfaction Prepare, print and assemble training manuals Make necessary copies of handouts, needs assessments, etc. Make travel and hotel arrangements for presenters and trainers, when needed Book conference room and order necessary AV equipment, when needed Write biographies of newly recruited presenters/subject matter experts Format, print and collect evaluations Update ATLAS database screens to capture programme information Act as host/ess for programmes that take place at Cartus’ Swindon office Collect trainer and presenter invoicing Administrative and Organisational Serve as a support to other Programme Specialists Maintain and update global database of resources Proofread written materials for training department Provide administrative support such as filing, formatting and clean up of documents, as needed Participate in company staff meetings and other meetings, as required

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Company Info

Legal Form: Limited

Company Type: Private

Company Size: 1001 - 5000

Revenue: 0.5 - 1 billion (USD)

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Job Ads found: 89

Job Ads per Month: 3.6

Hiring Locations: 6

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