CadMakers

About CadMakers

Who are we? CadMakers is a construction and manufacturing technology company founded in 2014 and headquartered in Vancouver, Canada with its first branch office in Tokyo, Japan. Working with some of the most progressive brands from across the globe and containing a cross-functional team of elite engineers and technical talent, CadMakers combines services and software in a distinct way to challenge and solve the industries’ largest problems. Our company values: We are Innovative, we are Hard-working, we are Humble, we are Customer-focused, we value Performance and we are a TEAM. We are CadMakers! What we do? Our team of elite cross-functional engineers and software developers work each and everyday towards our mission to offer our construction and manufacturing customers an interconnected digital solution that automates the creation, simulation, validation, and knowledge retention of their projects. The way we achieve this mission is to partner with our customers to mix and match: Services: Cutting-edge virtual construction/manufacturing and digital fabrication services. Software Product Development: We are bringing to market the cmCore.io cloud productivity platform. What’s the role? We are looking for an IT Support Specialist to join our IT department during a dynamic growth stage of the company. You’ll be responsible for managing our users and network infrastructures. Your primary responsibility is to support and maintain the company's IT infrastructure and provide technical support to our internal customers within the company. To be successful in this role, you should have a customer-centric attitude, excellent troubleshooting and problem-solving skills, and hands-on experience with various operating systems. Ultimately, you bring a proactive approach to ensure our software, hardware, servers and networks run smoothly and at optimal performance for all our customers. If you have a sharp technical mind, are detailed, dedicated, and you enjoy computing, this is the role for you! Responsibilities Provide technical support to internal customers to ensure each is able to work at optimal capacity free of any IT-related limitations Effectively and efficiently triage and solve all IT tickets based on importance, topic, and urgency Install and configure software and hardware Manage network servers and technology tools Set up accounts and workstations Monitor performance and maintain systems according to requirements Troubleshoot issues and outages to eliminate or reduce any downtime Ensure security and business continuity through access controls, backups and firewalls Upgrade systems with new releases and models Develop expertise to train staff on new technologies Build an internal wiki with technical documentation, manuals and IT policies Requirements Required Skills and Experience: Basic knowledge of servers, networking, storage and cloud services (cloud storage, Office 365) for troubleshooting and maintenance purposes A keen interest in computer hardware and systems technology Proficient with Windows Server and Unix Bash/PowerShell Scripting Excellent interpersonal skills and a customer-centric attitude A curious mind and a hunger to determine a problem's root cause to effectively troubleshoot it. Self-motivated, dedicated, and proactive in everything you do Ability to work well and prioritize competing priorities under pressure Ambition to improve skill set and knowledge base Interest in assisting with office upkeep Must be able to lift, move, push, pull, and carry up to 50 lbs. Enthusiastic with a commitment to learn Flexibility to work non-core office hours (evenings or weekends), as may be needed from time to time Attention to detail is critical Ability to communicate effectively, both orally and in writing Ability to work in a team environment, while also being capable of working independently with minimal supervision Education Desired: Undergraduate degree in a relevant discipline: Bachelor’s degree in Computer Science or a Diploma in Network/Computer Systems preferred CCNA Minimum: CompTIA A+ CompTIA Network+

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Company Info

Company Type: Private

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 70

Job Ads per Month: 2.9

Hiring Locations: 1

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