CVS Health

About CVS Health

The IT Avaya Telecommunication Advisor position is responsible for the implementation and maintenance of telephone hardware and software in a very complex and high paced, multi-tasking environment. The IT Avaya Telecommunication Advisor is also responsible for the implementation of telephony applications and hardware pertaining to the Avaya PBXs, adjuncts, and including Avaya. Other duties include adding, moving and changing telephone systems and providing support to all PBM locations. Other responsibilities for the IT Avaya Telecommunication Analyst include hands on implementation at remote facilities, including vendor management to ensure specifications are maintained and the architectural design is adhered to, installing media gateways and servers, IP sets and sets IP scopes, working with the network infrastructure on QOS issues, designing system layouts/configurations and planning new product implementations to meet business needs. This position also will be responsible for high level pricing and designs for the new customers that we have brought in. This position will be on a 24 x 7 rotation, providing tier support issues and project guidance. Required Qualifications 5+ years of experience, Avaya Media Gateway and Server installation and management, Avaya IP Telephone, and vector knowledge, and IP design and maintenance. Knowledge of the Avaya System Installation and Management; Avaya System and Session Manager, Avaya Communication Manager, Avaya CMS Knowledge of carrier services and interfaces. Strong interpersonal skills (oral and written) Organizational skills and technical documentation Able to think outside the box Excellent interpersonal skills Experience with problem solving, troubleshooting, mentoring and motivating others, and be a real team player. Proficiency with MS office applications, Windows operating systems, Linux operating systems, and a multi-site environment. Preferred Qualifications Experience and hands on working knowledge of Avaya PBX systems and adjuncts such as and CMS. Education Verifiable Bachelor's degree or an equivalent combination of education and experience required. Business Overview It’s a new day in health care. Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all. We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability. CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site. If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or [email removed]. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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Company Info

Legal Form: Corporation

Company Type: Public

Company Size: 10001 - 50000

Revenue: > 10 billion (USD)

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Job Ads found: 184343

Job Ads per Month: 3840.5

Hiring Locations: 3470

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