CED Systems

About CED Systems

Company Description null Job Description Job Summary: Provide assistance to C&I, Deployment team. Assist the C&I team in the integration of new LTE & 5G sites and migration of legacy sites of the RAN equipment into the existing network. Generate periodic reports on equipment deployed to determine performance and relate the same to other teams within the organization. Provision/Commission LTE & 5G RAN equipment with parameters provided by RF Engineering. Troubleshoot network connectivity issues between the core and cell-site routers and their configuration. Support the customer C&I team by answering questions on the Samsung equipment, assisting during trouble shooting, and identifying root cause. Manage post migration issues including issue resolution and rescheduling the event. Manage escalations on pre commercial sites from the customer C&I team to the Samsung TAC and higher level support centers. Additional responsibilities would require running reports, tracking escalations and other key performance indicators. Execute the test scripts developed by Samsung and ensure compliance of test cases with the carrier requirements Responsibilities: Perform knowledge sharing with all team members to enhance training. Providing technical assistance and knowledge to other engineers. In-depth analysis and troubleshooting of issues and escalate the issues to Samsung TAC, if needed. Qualifications Bachelor’s Degree in engineering (EE, CE, ME, CS) with 5+ years of experience work experience required. Prior experience in commissioning, integration and TAC support related activities is a must. Very familiar with the Wireless Network and Mobile Interworking (Core, BSC, RAN or IP) Additional Information All your information will be kept confidential according to EEO guidelines.

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