CA Indosuez Wealth (Group)

About CA Indosuez Wealth (Group)

Type de métier Types de métiers Crédit Agricole S.A. - Systèmes d'information / Maîtrise d'Ouvrage Type de contrat Stage Durée (en mois) 12 Poste avec management Non Missions The role of the Customer Services is to collect all issues and requests raised by the clients and make a first assessment and analyse of the requests. The client support is the entry point for the Client and must ensure all client demands are well considered and taking into account. He provide training materials and propose training for clients and internal staffs Responsabilities Collect and index the training material; Manage the admin tasks of the training career path on Learning Management System (LMS); Analyse training needs and create FAQ; Create training path; Optimize the client requesta workflow y using JIRA; Prepare reports from Jira et EasyBI systems. Localisation du poste Zone géographique Europe, Suisse, Vaud, Lausanne Ville Chemin de Bérée 38 1010 Lausanne Critères candidat Niveau d'études minimum Bachelor Formation / Spécialisation Higher Education in Banking Niveau d'expérience minimum 0 - 2 ans Compétences recherchées Analytic Organizational Rigor and pragmatism Commitment and team spirit Good communicator and negotiator Client service orientation Outils informatiques Good knowledge of Office Suite Langues French, English

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Company Type: Public

Job Ad Metrics

Job Ads found: 357

Job Ads per Month: 9.6

Hiring Locations: 9

Data Info