Buncombe County Government

About Buncombe County Government

Buncombe County is a caring community in harmony with its environment where citizens succeed, thrive, and realize their potential. Our mission is to promote a healthy, safe, well-educated, and thriving community with a sustainable quality of life; to provide effective and efficient government our citizens can trust; and to deliver needed service through a responsive work force committed to excellence, integrity, and teamwork. Job Title: Administrative Support Associate III An employee in this position is responsible for providing administrative support which requires understanding of processes, data, and/or operations of the department; creates and/or maintains associated documents, databases, meetings, special events; updates supervisor of critical issues/events; provides responses to requests for information; processes financial and/or procurement documents. ESSENTIAL JOB FUNCTIONS Performs general clerical work including but not limited to answering of phones, greeting and assisting walk-in customers, distribution of mail, and general data entry tasks. Provides internal and external customer service via phone, email, and in person; responds to inquiries, takes messages, and refers inquiries to the most appropriate parties when appropriate. Keeps appointment calendars and schedules appointments for staff and the general public seeking services. Maintains and orders office supplies, as assigned and when needed. Uses computers and word processing software to process letters, forms, reports, schedules, manuals, booklets, requisitions, purchase orders, and related paperwork. Receives, opens, logs, sorts, time-stamps, and distributes mail; prepares materials for mailing. Assists in sending out billings and other mass mailings. Performs basic research and compiles documents needed for various reports and management-level documents. Prepares and completes forms and composes letters. Sets up and maintains specialized paper and electronic office files. Accepts payments for fees, fines, goods, or services as required by the department, balances cash drawers or registers, and prepares required cash reports. Files letters, reports, and related technical information in the prescribed manner. Trains new employees as needed. Provides back-up for other employees or departments, as needed and assigned. Performs other related duties as assigned. Detention Center Checks in visitors for inmate visitation and maintains books for inmate and family pickup. Emergency Services Schedules fire prevention inspections and collects insurance/credentials for permits. Prepares monthly road sign orders. Sends out Benevolent Fund assessments and collects money. General Services Oversees energy management. Maintains and applies for permits. Permits & Inspections Processes applications and permits and issues permits. Performs septic lookups. Solid Waste Reviews and maintains work reported from the scale house. Assists at the scale house as needed. MINIMUM QUALIFICATIONS Education and Experience: High School diploma or equivalent and three (3) years of experience; or an equivalent combination of education and experience. Knowledge, Skills, and Abilities: Knowledge of general office procedures. Knowledge of department functions, resources, and general practices. Knowledge of grammar, spelling, and alphanumeric sequencing. Knowledge of business English, spelling, and ability to make arithmetic computations. Knowledge of basic bookkeeping principles and practices. Knowledge of Microsoft computer programs. Skill in typing, data processing, and file maintenance. Department:Permits and Inspections Location: Asheville, NC Job Posting End Date: February 28, 2020 Salary Range: $15.24 - $20.19 Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture, one that fully engages all of our employees, honoring and building on each employee's unique experiences, opinions, and perspective. It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race, color, religion, sex, national origin, political affiliation, physical or mental disability, age, veteran status, genetic information, sexual orientation, gender identity or any other legally protected class under federal or NC State law. In addition the Agency expressly prohibits any form of workplace harassment or discrimination. Applicants for employment are invited to participate in the affirmative action program by reporting their status as a protected veteran or other minority. In extending this invitation, we advise you that: (a) workers (applicants) are under no obligation to respond but may do so in the future if they choose; (b) responses will remain confidential within the human resource department; and (c) responses will be used only for the necessary information to include in our affirmative action program. We are a company that values diversity. We actively encourage women, minorities, veterans and disabled employees to apply. Refusal to provide this information will have no bearing on your application and will not subject you to any adverse treatment.

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