Bow Valley College

About Bow Valley College

The Office of the Registrar and Enrolment Services is looking for an Admissions Representative to join their dynamic team. The Admissions Representative reports to the Assistant Registrar, Admissions and also receives guidance on day to day priorities from the Admission Officer. The position is responsible for providing a broad range of support to and serve as a primary contact for new students and are expected to assist them in facilitating admission procedures. The Admissions Representative must balance multiple program administration work whilst delivering outstanding levels of service with the goal of retaining qualified applicants to the College. While adhering to the decisions made by Admissions Officers, the Representatives must strive to effectively assist students with proper documentation required for their program of interest, admission procedure, relay eligibility decisions and costs involved with the primary objective to assist with making informed decisions concerning their educational goals. The Admissions Representative position serves as the primary contact for the compilation of academic and non-academic documentation submitted by applicants for admission to Bow Valley College post-secondary programs. This role requires an ability to process incoming applications and inquiries for multiple programs, determine when an application is complete and can be transferred to an Admissions Officer, and generating appropriate letters using the College student information system with the aim of 100% accuracy. The position is responsible for setting the confirmation deposit date and reviewing when payments are received in order to close applications and open seats for other applicants waiting in the queue. They must work in an environment of interruption and change. Inquiries and Recruitment - 20% Respond to student requests in a timely, friendly and efficient manner; these may be by telephone, email, letter, fax or in person Acknowledge when and where an inquiry should be forwarded in order for the applicant to receive the most closely matched answer for their questions. Application - 30% Process incoming applications, transcripts and inquiries for multiple programs to ensure accuracy and data integrity. Adhere to and maintaining expertise on the admission checklist and process to determine when an application is complete and can be transferred to an Admissions Officer or if further communication is required. Monitor student application status in Agresso Student and proactively encourage applicants to complete their applications through a request for information letter or phone calls/emails. Communication - 25% Send physical and electronic copies of acceptance and rejection letters using the College student information system and tailoring letters to meet the student need with the aim of 100% accuracy. Adhere to the Freedom of Information and the Protection of Privacy Act (FOIP) in student interactions and as they apply to student and College records. Assist with the production and distribution of publicity materials and updating of web pages. Assist with the monitoring and updating of all information relating to admissions. Confirmation - 20% Responsible for setting the confirmation deposit date and monitoring receipt of student confirmation deposits through the state change report Review when payments are not received in order to close applications and open seats for other applicants waiting in the queue. Orientation - 5% Provide administrative support for student orientation. Core Competencies Building/Nurturing/Fostering Relationships & Organization-wide Perspective Builds rapport to establish and maintain effective relationships with clients and stakeholders and gains their trust and respect. Is open-minded when different perspectives are presented. Models Agility Is open to and adapts well to change and is not knocked off balance by the unexpected. Communicates effectively with colleagues and others to support the implementation of change. Organization Advocacy Demonstrates commitment and support of the College in day-to-day interactions with stakeholders and clients. Models a positive image to others both inside and outside the organization. Critical Decision Making Views situations from a broad perspective rather than just their own. Anticipates multiple possible causes and consequences of events. Open Communication/ Listening Discusses with supervisor any potential upcoming challenges in their day to day work. Maintains respectful, open communications with supervisors, co-workers and colleagues, in order to share both information. Job Requirements Post-secondary certificate in a related field An equivalent combination of education and experience will be considered At least 6 months of experience in client services and office administration is an asset Experience in a fast-paced environment requiring strong organizational and time-management skills. Experience using Microsoft Office and Web-Based applications. This is a full-time, continuous position. Please note that all successful candidates will be required to provide government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check. Diversity and Inclusion Commitment Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity. Minimum Education Requirements Certificate Location BVC CALGARY - CA (Primary) Job Family Administration, Registrar Services, Student Services FTE Per Individual (%) 100% Closing Date 2/28/2020 Employment Status Continuous Salary 41,292 - 52,932

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Company Type: College / University

Company Size: 501 - 1000

Revenue: 25 - 50 million (USD)

Job Ad Metrics

Job Ads found: 1024

Job Ads per Month: 21.8

Hiring Locations: 1

Data Info