Bjak

About Bjak

Responsibilities: Provide professional and timely assistance to customers via various channels (live chats, social media, inbound phone calls and emails). Strive to exceed customer expectation in terms of resolving customer inquiries, feedback, complaints related to the company’s products Monitor social media platforms like your own and respond to all comments and queries Work in a team to achieve required KPI and SLA Career Path: Executive > Team Leader > Manager > Senior Manager Requirements: Required language(s): English, Bahasa Malaysia Minimum Diploma/Degree in any field Fresh graduates who are interested to embark on a meaningful career as a Customer Communications Executive are encouraged to apply - Full Training Provided.* * Applicant must be willing to work on rotational shifts / weekends Passionate in improving customer satisfaction and good communication skills Company Culture: Bjak encourages open-minded culture to try new things and consider new ideas. We are customer-focused and KPI driven, emphasized on delivering result as opposed to hours spent in office. Job Type: Full-time

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