Big Viking Games

About Big Viking Games

A Little About Us: Making fans - That’s what we’re all about! Since our humble beginnings in 2011, these two words have driven Big Viking Games to become the successful company it is today. Operating out of studios in both the heart of downtown Toronto and London Ontario, we are focused on making our mark by building awesome free-to-play mobile and social games. We believe that each Viking is unique and brings exponential value to the company and we are committed to providing a happy and comfortable working environment for them to flourish. Vikings are given the opportunity to solve problems through continuous learning and fostering feedback, ultimately mastering their craft. By investing in our Vikings and in new technologies, we can continue our success for years to come. We are at the beginning of a new adventure and rely on our team of skilled, enthusiastic, and collaborative Vikings to turn our ship towards a new horizon. With that in mind, we are on the hunt for exceptional talent to join us on this new journey and help hoist the sails! The Nitty Gritty: We’re searching for a highly motivated Associate IT Technician to join either our Toronto or London, ON studio to help deliver company-wide support. We are looking for an entry level candidate with a solid foundation for Help Desk support with the ability to learn new systems and technologies. The Duties: Provide 1st-level support by responding to staff inquiries via Helpdesk tickets; Install, configure, and upgrade operating systems and software, using “Best Practices” standards; Troubleshoot and solve hardware and software problems; Organize your own work, set priorities, and meet critical time deadlines; Clearly communicate to all levels of technology users and leadership; Able to work independently and take initiative while following instructions with minimal supervision; Flexible for after hour rotating support/on call support for all IT operations, as required; Software license and hardware asset management. The Must Haves: Minimum 2 years of relevant work experience; Experience supporting a mixed Windows and MacOS environment; Experience with computer hardware, software, and peripherals such as laptops, desktops, servers, monitors, network systems, and printers; Ability to explain technical concepts and procedures to non-technical users; Experience working with ticketing systems such as JIRA; Creative problem solver; Keen attention to detail and excellent time management skills. The Nice to Haves: University Degree or College Diploma – in a technology or related field. Experience with Data Centres & Computer Moves, Active Directory, Slack, Google G Suite, Office 365. Strong security knowledge – firewalls, endpoint protection solutions, SSO. The Loot: Competitive salary, Group Retirement Savings Plan matching & participation in the Employee Stock Option Plan Comprehensive benefits package (health, dental, and vision), including generous time off policies Stocked kitchen, unlimited snacks and beverages, along with breakfast and daily hot lunches or Ritual credits. Vikings can't work on an empty stomach! Lots of other great perks such as frequent company paid outings, events and get-togethers. Becoming a Viking: Does the idea of working for a gaming company doing what you love everyday sound exciting? Great, we’d love to hear from you! Send us your resume and cover letter Big Viking Games is committed to diversity and inclusion, and we pride ourselves on a culture that values and respects the dignity of all people. We encourage applications from all qualified candidates, including those with disabilities. If you require an accommodation, please email [email removed] and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

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Company Info

Legal Form: Inc

Company Type: Private

Company Size: 51 - 250

Revenue: 5 - 25 million (USD)

Job Ad Metrics

Job Ads found: 334

Job Ads per Month: 8.0

Hiring Locations: 5

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