Better Collective A/S

About Better Collective A/S

Then you could be our new IT Service Desk Supporter and join a friendly & international work environment. Better Collective is a nine-time Børsen Gazelle winning company, working to give punters and players a better and more secure igaming experience. We are 140 employees working in our HQ, in Toldbodgade Copenhagen. THE ROLE As our IT Supporter, you will join our IT team in Copenhagen of 3. We take pride in documenting our knowledge and strive to self-empower our colleagues as much as possible so they can perform their job as efficiently as possible. You will be responsible for managing reported IT tickets and incoming support requests from end users. You get to build your IT toolbox and stay up-to-date with all support processes, best practices and new technologies, supported through daily knowledge sharing with your team members. MAIN RESPONSIBILITIES Handle incoming tickets from end users Hardware administration – you receive, setup and manage laptops, printers and more, ensuring no lost time for new hires and transfers and timely retrieval of hardware upon end of employment End-user administration – you align user account parameters to match internal standards YOUR PROFILE You can see yourself fit into an IT organisation with big smiles and small egos You are preferably studying a field of IT that will help you gain insight into real-world challenges or you have a natural flair for service and a big interest in the pratical world of IT. You should be feeling at home with Windows and MACYou speak and write English effortlessly, as you will work in an international environment with different cultural backgrounds You possess the ability to make others understand complex IT matters no matter their technical level Most important - you have a big drive, a positive attitude and desire to test yourself LOCATION/ HOURS Weekly working hours is expected to be 15-20 hours, from our HQ in Toldbodgade, Copenhagen. We will of course be flexible regarding working hours during exam periods etc. APPLICATION DEADLINE We look forward to hearing from you and accept applications by submitting a motivational letter and your CV using the APPLY NOW button until the 20th of February. We will process your application and give callbacks continuously until we find the perfect candidate. Expected start date: as soon as possible. QUESTIONS? If you have any questions about the position you are welcome to write to our Head of IT, Martin Andersen. THE BUSINESS Better Collective is an international growth company working to give players a better and more secure iGaming experience. Through our products, we will create a more transparent and honest business. Our ambition is that quality and innovation must also apply to the iGaming industry and we are determined to set new standards and to take the lead in the market. We are a dynamic, energetic and diverse workplace, encouraging an open and informal tone, strong unity and high ambitions.

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Company Info

Legal Form: A/S

Company Type: Private

Company Size: 51 - 250

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