Bayview Wildwood Resort

About Bayview Wildwood Resort

TITLE: Food & Beverage Manager DEPARTMENT: Food & Beverage REPORTS TO: Assistant General Manager Summary of Position Responsible for the management function of the resort dining areas, beverage service areas and meeting/conference rooms to meet or exceed standards of service and quality. Responsible for planning and executing Weddings and Special Events. Qualifications Note: The following qualification requirements are only representative of minimum levels of education, knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Education Essential: · Ability to communicate and comprehend both orally and written in English. · Ability to compute mathematical calculations. · Smart Serve Certification. Desirable: · Hospitality & Tourism Diploma (Certificate or Degree) Knowledge Essential: · A minimum of 4 years experience in Food & Beverage / Hospitality and a minimum of 2 years supervisory experience. · Working knowledge of food & beverage software. · Working knowledge of Excel, Word, and Internet Explorer. Desirable: · Previous resort experience. Skills & Abilities Essential: · Excellent customer service skills and professionalism in order to maintain an exceptional rapport with customers and employees. · Ability to maintain and manage quality standards. · Potential to be further developed as a manager. · Self Starter and strong ability to motivate others. · Excellent problem solving and multi-tasking abilities. · Ability to work cooperatively with employees and managers as part of a team. · Strong ability to focus attention on details, prioritize, organize and follow up. · Ability to work in a time efficient manner. · Ability to maintain confidentiality of pertinent data. Duties and Responsibilities · Maintain complete knowledge of and comply with company and departmental policies and procedures and collective agreement. · Maintain related knowledge of fire and health & safety policies & procedures. Maintain company and professional knowledge within the management function by attending training workshops, meetings and continuing education courses as needed. · Maintain client and company confidence by keeping information confidential. · Maintain a positive working relationship with team members and management as part of a team. · Organize and execute weddings and special events. Client consultations and contact from beginning to end. · Maintain working knowledge of general operation of equipment, i.e. voice mail, phone system, computers, operational equipment etc. · Maintain knowledge of all related computer programs that are used within the department. · Responsible for providing excellent customer service and professional communication at all times with guests, visitors and employees. · Review applications, conduct interviews and make hiring decisions in as per company policy and procedures. · Ensure that all employees complete the requirements of the company’s orientation program as per policy and procedures. · Manage employees performance ensuring: · optimum coaching and development · quality standards are achieved on a continuous basis · Foster and promote a cooperative working climate, maximizing productivity and employee morale. · Prepare weekly schedule and assign all work to employees based on the needs of the business ensuring: · adequate coverage for absences · compliance of the seniority provisions of the collective agreement · staff is staying and working for the entire shift · overtime is verified and allowed only if necessary · breaks are for the allotted time only · vacation and time off is scheduled based on the needs of the business Ensure all supplies are ordered within the budget. Ensure all staffing expenses fall within allowed amount. This job is not limited to the outlined duties and responsibilities. Benefits: Flexible working hours Extended health care Vision care Dental care Job Types: Full-time, Permanent Salary: $43,000.00 to $46,000.00 /year

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Company Type: Private

Company Size: 11 - 50

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