Bankwest

About Bankwest

Scope of Job: To provide the leadership, direction and guidance for BankWest Insurance Division activities necessary to attain or exceed specific sales, relationship, and income goals set by Management annually. Primary Duties: Responsible for the day-to-day management, staffing, administration, and related support staff for the assigned area(s) of responsibility. Selects, trains, coaches, and develops subordinates in accordance with BankWest philosophies and policies; schedules and manages staffing ensuring work completion and delivery of related customer service requirements; ensures compliance with BankWest policies, procedures and standards. Conducts frequent and regular sales meetings and trainings with staff, and builds a cohesive team of insurance experts to work in tandem with various bank personnel to cultivate new customers and increase wallet-share with existing customers. Effectively and efficiently utilizes staff to accomplish growth and profit objectives. Functions as the division representative continually searching out new companies, reviewing and analyzing existing companies for efficiencies and competitiveness in the market place. Plans and directs the customer call program to develop customer relationships in accordance with the bank's established Customer Relationship Management (CRM) program. Facilitates Financial Check-ups on prospects and customers in accordance with the Bank's CRM program. Promote all bank products by meeting or exceeding specific, tangible referrals that result in booked business to other departments. Prepares various operating and performance tracking reports as requested. Secondary Duties: Work as a team with departmental counterparts on planning and implementing assigned projects and products. Participate on various committees and project teams as deemed appropriate by management. Attend, actively participate in organization, job specific training offered, and Quality Service programs. Adhere to all applicable Policies and Procedures of BankWest organization. Maintains relationships with professional organizations, peers at other financial institutions, and/or Bank regulatory bodies to provide input and feedback on related areas of expertise to the Management Team. Act in a leadership capacity, providing relevant expertise and counsel; actively supporting work and employee development activities of the Bank. Supports community through active involvement. Other duties as assigned. Requirements Education: A Bachelor's Degree in a related field. Industry recognized professional certification(s). Experience: 10 years' experience in related field. Experience in insurance management. Knowledge and Special Skills: Ability to provide mentoring and coaching. Knowledge of legal and legislative issues. Knowledge of Policies, Procedures, Process, and Project Management practices. Knowledge of sales and CRM strategies. Knowledge of strategic thinking, organizational leadership, and working with regulatory bodies. Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities. Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service. Strong interpersonal skills to ensure effective communication with external and/or internal customers. Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description. Knowledge of insurance terminology/concepts, and mastery of required paperwork. Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output. Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards. BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.

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Company Info

Company Type: Subsidiary or Business Segment

Company Size: 1001 - 5000

Revenue: 1.5 - 7 billion (AUD)

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Job Ads found: 1034

Job Ads per Month: 21.5

Hiring Locations: 11

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