Ballad Health

About Ballad Health

SCOPE OF POSITION The Manager, Security will provide a safe and secure environment for patients, employees, visitors, and property by maintaining a proprietary security force. The Security department acts as a hospital agent in maintaining public order through visible patrols, response to emergencies, public liaison, and documenting occurrences and actively ensuring the safety of all is priority. The Manager must be able to do staffing management, payroll management, and purchasing and logistics management. The Manager is responsible for the management of assigned officers' state licenses and external training requirements, state CEUs, PI/QI data gathering plans, chart and graph creation, and quality reporting and briefing to the Corporate Director of Safety, Security, and Emergency Management at quarterly meetings. The Manager will administer disciplinary action when warranted and documents appropriately. This individual will provide direction to team members of the department on a daily basis to assure operations remain effective. The Manager will remain on call for guidance in situations requiring management input. Additionally, the Manager will act immediately to patient/visitor complaints to assure appropriate customer recovery in situations where complaints are originated. The Manager will project annual budget requests and capitol department expenditures. The Manager will provide immediate support to the facility in any given disaster situation through collaboration with on-duty staff and local law enforcement agencies. REPORTING RELATIONSHIPSee Table of Organization. EDUCATION AND EXPERIENCE Associate's degree in Safety or Security, Bachelor's degree preferred. In lieu of Associate's degree, three years security experience with three years supervisory experience required. For armed Managers, must be 21 years of age. Must pass firearms qualification.

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Company Type: Nonprofit

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