BASHR Consulting

About BASHR Consulting

Education and certifications required Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience) Avaya Product implementation and 1 Support and Maintain certifications Avaya AACC specific experience and certification is advantageous. Work experience required 5-8 years of relevant managed services experience Basic understanding of the integration of telecommunications and computer equipment. Basic understanding of the integration of telecommunications and computer equipment. Experience supporting or implementing data and /or voice solutions. Basic understanding of relevant operating systems; LAN/WAN networks; and database. Basic understanding of telecommunication protocols and systems. Diagnostic skills in hardware and software products. Effective written and verbal communication skills. Self-disciplined with good time management skills. Fault analysis / troubleshooting skills; be able to read & interpret technical documentation. Strong focus on customer satisfaction. Customer focus with good attention to detail. Have initiative and be a team player. Fully competent on the use of Microsoft Office.

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