Australian National University

About Australian National University

Classification: ANU Officer 8 (IT) Salary package: $99,612 - $106,517 per annum plus 17% superannuation Terms: Full Time, Continuing Position overview The Australian National University's information technology infrastructure plays a critical role in enabling and supporting teaching, learning, research and administration. Information Technology Services (ITS) provides unified management and coordination support for a wide range of academic and corporate information services and more generally manages development of the University's information infrastructure. Major areas include networks, communications, computing platforms, data stores, desk-top and mobile access, high-performance computing, online publishing, enterprise systems, student learning environments, and IT security. The work of ITS is coordinated with services provided within, and by Academic Colleges and Service Divisions to form a cohesive, university-wide information technology infrastructure. To be successful in this role you will have proven ability to positively influence and drive service delivery support. You will bring to this role the ability to standardise methods and procedures to ensure efficient and effective handling of support to the operational teams within Service Delivery, whilst minimising the risk to business and its information. We are seeking an effective and collaborative individual who enjoys providing high level advice and support in developing and implementing initiatives and strategies to support the delivery of services to ITS customers. This position will also be responsible for convening and chairing the IT Change Advisory Board meetings. You will be working under the broad direction of the Associate Director (ITS Service Delivery) whilst providing professional leadership to the Services team who are responsible for the supporting functions of the Service Delivery portfolio including reporting, communications, change management, quality and assurance and training co-ordination. The successful applicant will be able to demonstrate their ability to monitor compliance and adherence with defined standards, processes and procedures. The ability to undertake continuous improvement activities to ensure support functions ae carried out efficiently and effectively will be well regarded within this role. For more information please contact Lynne McDonald, T: (02) 6125 1935 E: [email removed] ANU values diversity and inclusion and is committed to providing equal employment opportunities to those of all backgrounds and identities. For more information about staff equity at ANU, visit https://services.anu.edu.au/human-resources/respect-inclusion Application information In order to apply for this role please make sure that you upload the following documents: A statement addressing the selection criteria. A current curriculum vitae (CV) which includes the names and contact details of at least three referees (preferably including a current or previous supervisor). If your CV does not include referees you can complete these online when prompted in the application form. Other documents, if required. Applications which do not address the selection criteria may not be considered for the position. Please note: The successful applicant must have rights to live and work in this country.

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Company Type: College / University

Company Size: 1001 - 5000

Revenue: 0.5 - 1 billion (AUD)

Job Ad Metrics

Job Ads found: 2189

Job Ads per Month: 45.6

Hiring Locations: 4

Data Info