Alberta Electric System Operator

About Alberta Electric System Operator

The Alberta Electric System Operator is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market which, in 2019, had 194 pool participants and approximately $7 Billion in annual energy transactions. The AESO is excited to offer a dynamic work experience for a student from the Information Technology (IT) Program. This position reports to the Manager, IT Service Operations and includes duties which assist IT Infrastructure and Operations staff. The incumbent will gain exposure to the latest computer technology in use at the AESO including desktop PCs, laptops, servers, networking hardware and some business applications. The position includes duties assigned from many areas within IT Operations and Support including Desktop Support, Service Desk, Network Services, Server Administration, Service Operations and Applications. The duties are many and varied and will include opportunities to work with experienced IT professionals. Although the duties are varied, they will be primarily focused in the IT Service Desk and Desktop Support areas. Signs you will enjoy working in this team: You thrive in a fast-paced and dynamic environment and are looking for an opportunity to embark on transformative change. You embrace change and pivot and adapt with ease. You like in working in a diverse atmosphere –our team and colleagues have varied backgrounds, experiences and perspectives. Accountabilities: Handling of some 1st and 2nd level IT Service Desk service requests and incidents. Customer interfacing, reporting, and incident control. Helping all IT teams with case management (escalation/triage/reporting) as required. Break fixes/user calls (identify problems and escalate to appropriate internal staff or third party vendors). Meeting room health checks. Maintaining an asset inventory (updating information and tracking down hardware). Configure, upgrade, setup, and deploy hardware and software in an office environment. Administration of Active Directory accounts, including but not limited to user information, email, and file/folder administration. Data/AD cleanup. CMDB clean up. Desktop Management. Office move assistance. Helping all other teams (e.g. Network, Server, Service Operations, and Applications) as required. You Have: Completed at least 3rd year in an IT Technical Certificate/Diploma or Computer Science/Engineering Degree or equivalent. Computer technology aspirants who wish to gain experience and exposure to a wide range of technology fields Positive, professional attitude Knowledgeable and proficient in a broad range of technologies and supporting software Previous experience dealing directly with customers in a customer service role is an asset If this posting energizes you and you meet all the minimum requirements, you should APPLY! Term: May - August 2020 Application deadline: February 17, 2020 at 11:59PM MDT via AESO Careers The Alberta Electric System Operator is unable to accept unsolicited agency resumes. The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. By submitting your personal information to the AESO for the purpose of pursuing employment with the AESO, you hereby consent to the collection, use and disclosure of your personal information by the AESO, in accordance with the provisions of the Freedom of Information and Protection of Privacy Act of Alberta, as amended from time to time.

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Company Type: Non-profit Organisation

Company Size: 51 - 250

Job Ad Metrics

Job Ads found: 208

Job Ads per Month: 6.3

Hiring Locations: 1

Data Info