Al Masaood

About Al Masaood

Personal requirements: Requires an individual with strong organizational ability who manages time and priorities well. Ability to be precise and accurate. Must communicate effectively, both verbally and in writing. Assertiveness with a tactful, direct approach is necessary. Possess the ability to exercise critical thinking, problem solving and judgment. Must work well independently and as a member of the Al Masaood Insurance team. Must maintain strict confidentiality at all times, both in and out of the workplace. Must meet company insurance KPI requirements and willing to grow within insurance industry. I. Essential Job Functions: Analyze and interpret insurance documents and update information to a proprietary computer system Gain in-depth and thorough understanding of corporate insurances and practices Day to day interaction with Business Units, Insurers, Brokers and personnel to ensure timely and efficient deliverables Perform within strict guidelines while maintaining high standards of accuracy and productivity Be part of a team responsible for overall service level standards Familiarity with state insurance laws II. Duties & Responsibilities: Insurance Coverages Obtain, review and process the information for insurance coverages for all Al Masaood Group goods being delivered to UAE under open marine policy; Follow up, review and submit to the Insurance Company the Quarter parts declaration for different Business Units. Assure timely and appropriate processing and receipt of insurance certificates and endorsement under various insurance policies and review for accuracy and compliance Insurance Claims Responsible for the smooth pre-marine claim procedure: record and arrange the shipment arrivals notifications, follow up with Initial reports and survey reports, give instruction for clearance the vehicles from the port and follow up with a Marine Claim opening; Prepare Marine, Property, Machinery Breakdown etc. claims for submission (claim investigation), collect related documents, review them for accuracy and completeness, and transmit them for settlement or further investigation; Contact concerned division, shipping agents and other involved parties to obtain necessary information for claim processing; Interviewing divisions on how to proceed with claims and follow insurance requirements at any claim occurrence Processing work closely with insurance broker for obtaining approvals and settlement of company’s claims Review and follow up with the pending claims on quarter basis; Transcribe data to worksheets and create and electronic data record for easy and efficient navigation. Check computation of payments, premiums due and claims settlement. Coordinating with Accounts Department for any insurance payments clarifications and allocations. III. Projects: In accordance with Divisional and personal KPI’s, perform insurance related research, analysis or risk assessment on specific subject/policy/module/business etc. Prepare analytical reports/presentation, provide or suggest insurance solution and incorporate improvement practices to achieve anticipated goal. IV. Reports and Others Prepare detailed claims analysis report on quarter basis Prepare quarter Company’s internal loss ratio report (LR) Tender support and policies underwriting analysis Prepare reconciliation when required from Accounts/Credit control Candidate Qualification: High School Diploma or equivalent and/or Insurance qualification At least two years’ experience in insurance industry (preferably claims and underwriting) Candidate Experience: Previous insurance experience beneficial, especially Motor insurance Multiple language skills are a plus Confident user of main Microsoft office programs

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