Adtelligent

About Adtelligent

REQUIREMENTS: Good problem solving skills and business communication techniques Excellent knowledge of English (written and spoken) Understanding of Internet basics and strong computer skills Extremely proactive, organized, responsible Ability to work well in a team / multiple teams Ability to work according to flexible schedule Positive and enthusiastic As a plus: International work experience Professional experience on a relevant position (Customer Support in IT sphere, Account manager, Pre-Sales manager) Understanding of the online or offline advertising market Knowledge of Google Ads, Microsoft Ads, Facebook Ads, Microsoft Excel Formulas, Email Marketing software. Analytical skills DUTIES: provide excellent customer assistance through live chat, e-mail correspondence, ticket system and phone calls in timely and accurate manner; immediately react to customers' inquiries and decrease the response time to minimum; solve business and technical issues (in collaboration with technical team); process and forward requests from B2B clients to corresponding department representatives; contribute to team efforts to improve and maintain the efficiency of assistance on a high level; develop and expand product knowledge and be aware of recent market trends; create and maintain the relevance of user documentation including how-to guides, user manuals, instructions and FAQs; be engaged into continuous self-education and cross-learning. Customer Support Specialist contributes to keeping all Adtelligent customers and partners happy and satisfied and brings a positive representation of the company into the forefront to promote Adtelligent as a brand. Customer Support Specialist communicates with customers and delivers precise and relevant information about company's products, helps with adjustments and service optimization.

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: Inc

Job Ad Metrics

Job Ads found: 21

Job Ads per Month: 1.4

Hiring Locations: 3

Data Info