Adams Street Partners

About Adams Street Partners

Overview: Adams Street Partners (“Adams Street”) is a global private markets investment manager, operating in more than thirty countries across five continents. Adams Street prides itself on the depth and breadth of its global investment capabilities and its longstanding reputation as an innovator within the private markets space. Adams Street is consistently recognized for its steadfast commitment to providing clients with quality investment opportunities, and its deep understanding of the broader private markets industry. Adams Street has more than $40 billion of assets under management and 200+ employees across offices in Chicago, Beijing, Boston, London, Menlo Park, Munich, New York, Seoul, Singapore, and Tokyo. The firm operates as a single global team and incorporates the skill and experience of its investment professionals across five strategies: primary, secondary, growth equity, private credit, and co-investments. This integrated global platform of investment expertise enabled Adams Street to become a leading provider of customized strategies to institutional and high-net worth investors around the world. Adams Street is also a pioneer of the private markets and is widely credited as originating the first ever fund-of-funds investment in 1979. The firm became an independent entity in 2001 and a 100% employee-owned firm in 2008. Adams Street believes in a culture of inclusiveness and collegiate achievement, and strives to deliver the highest standards of integrity, respect, and insight within all aspects of our business. Adams Street’s guiding principles and collaborative environment drive the firm’s commitment to providing exceptional client service and top-tier investment returns. Responsibilities: Responsibilities include, but are not limited to: Troubleshooting and understanding of technologies such as email, networking, Skype andVideo Conferencing. Understanding security technologies. Research and/or escalate issues that cannot be immediately resolved. Work with the team to test new technology to support the business. Assist in creating test plans and conduct testing on an as needed basis. Manage tickets within a ticketing system for tracking. Proactively identify underlying issues and patterns related to technology hardware and software. Identify incidents that are actually problems. Suggest business and technology enhancements to the Adams Street organization. Participate in evangelizing the technology decisions that we make as a team. Assist in defining and documenting technology knowledge base articles across the Adams Street organization. Serve as the first point of contact for all system issues, triage them, solve them or escalate them as needed. Participate in the on-call rotation. Participate in onboarding and offboarding activities. Support the below technologies: Windows 10, Office 365 Pro Plus: Outlook, excel, Adobe Acrobat/Reader, Polycom Video Conferencing, Skype for Business: Audio, Video, Calendaring, All browsers, Jira Service Desk, Proxy, AV/APT Technologies, Email Security, VPN Technologies, Citrix, Laptop Hardware, Application and Driver Installs, Networks: Wireless, Wired, Mobile Security Qualifications: We seek an individual who is self-motivated, demonstrates creative thinking and has the following qualifications: A minimum of 2 years’ professional experience in IT support, preferably in financial services or a high-paced dynamic environment. Proven track record successfully managing multiple tasks from inception to completion. Time management skills: ability to multi-task, meet deadlines, and balance priorities. Excellent interpersonal skills with the ability to act independently and within a team context. Demonstrated experience in working with user technology. Great customer service attitude and commitment to helping end-users. The ability to communicate technical guidance and instruction to users on the use of applications and systems via e-mail, telephone, and one-on-one in person support sessions. Work is normally performed in a typical interior/office work environment. Moderate physical activity such as standing and/or walking for more than two (2) hours per day may be required. Demonstrated team-player, independent thinker and self-motivated individual.

Synonyms

Technologies (from Job Ads)

Hiring Locations

Headquarters

Loading map...

Company Info

Legal Form: LLC

Company Type: Private

Company Size: 251 - 500

Job Ad Metrics

Job Ads found: 41

Job Ads per Month: 2.3

Hiring Locations: 4

Data Info