Acura Sherway

About Acura Sherway

Acura Sherway is seeking a full time Sales Consultant to join the team! We are looking for people who will: Ø Take action by showing initiative, take ownership and go the extra mile for each client; Ø Welcome and connect with each client; Ø Be personable while exhibiting professionalism with every client interaction. We will provide training, a competitive compensation package, a winning environment to succeed and an invested management team to support you and your success. Additional perks include health and dental benefits and opportunities for professional growth and advancement. Reporting to the Sales Managers, the Sales Consultant serves as the first point of contact between the clients and Acura Sherway. You will promote and sell new and used vehicles, accessories and service through building and maintaining long-term, one-on-one relationships with clients. Through your interactions with the clients, you will anticipate the clients’ long-term vehicle needs. The Sales Consultant will meet and achieve customer satisfaction and sales targets, while abiding by Acura Sherway standards and OMVIC’s regulations. DUTIES & RESPONSIBILITIES: Establish relationships with clients. Ask clients qualifying questions to determine their needs and provide vehicle options accordingly. Meet and exceed unit sales targets for new and used cars and related products and services. Complete and submit to manager, activity and results reports such as daily call reports, weekly progress reports, and monthly and annual territory analyses. Demonstrate in-depth knowledge and enthusiasm for the vehicles, accessories, and services of Acura Sherway. Assume full responsibility for the entire sales process, including: o Getting to know the client; o Accommodating the client’s product preference via a presentation and demonstration; o Finding the right vehicle for the client via product supply resources; o Determining the best trade-in value via a fair and equitable process; o Satisfying the client’s purchasing needs via a seamless sales process; o Preparing the client for ownership by ensuring a smooth and thorough delivery that accommodates all of the client’s expectations; o Establishing a sustained consultative relationship with each client. Close sales effectively, being profit-minded, and understanding new car financing and insurance. Handle all client questions, complaints or problems, ensuring they are resolved beyond the client’s expectations. If you’re unable to provide a solution, locate the appropriate help immediately. Follow up with undecided clients and prospects, utilizing various methods of communication, from follow-up phone calls to letters or customized brochures highlighting the features of interest. Develop new business and leads to increase client base through focused personal marketing efforts that may include, but are not limited to, direct mail, networking affiliations and telemarketing. Follow up on all leads generated by Acura, the website, walk-ins, off-lease reports, prospect reports, the call centre, referrals, and after sales. Stay up to date with all Acura brand required training. MINIMUM QUALIFICATIONS AND SKILLS: Completion of a Bachelor’s Degree or College Diploma in Automotive or Business Administration. Class G Ontario driver’s license. Valid OMVIC license or ability to obtain license. Experience in a customer service role. Strong verbal and written communication and listening skills. Team player, quick thinker, and able to multi-task. Proven interpersonal skills; ability to form and maintain relationships and engage with people. Strong problem analysis. Must be available to work on Saturday’s and evenings. In our commitment to provide an inclusive and barrier free recruitment process, accommodation will be provided in accordance with the Ontario Human Rights Code. If you require accommodation during the recruitment and selection process, please inform Human Resources so that reasonable and appropriate arrangements can be made. We thank all applicants, however, only those applicants selected for an interview will be contacted. Benefits: Extended health care Disability insurance Bonus scheme On-site parking Education reimbursement Company car Dental care Life insurance Job Types: Full-time, Permanent Experience: sales: 1 year (Preferred)

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